TRUE Community Credit Union is committed to supporting our members through every stage of life.


At TRUE Community Credit Union, we recognize that unforeseen circumstances may create financial challenges for some of our valued members. That's why we offer free access to a range of financial services and resources that can assist you in navigating unexpected situations.


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Financial Resources and Tools

Free Financial Resources

We provide free access to various financial services and tools that may benefit you in navigating through these unforeseen times.

GreenPath Financial Wellness

As a member benefit, we provide free access to money management and financial education services. TRUECCU has partnered with GreenPathTM Financial Wellness to help you get financial control. Anyone who contacts GreenPath through our partnership receives a free financial counseling session. For support, call (877) 337-3399. GreenPath counselors are available Monday through Thursday, 8 a.m. to 10 p.m. (EST), Friday, 8 a.m. to 7 p.m., and Saturday, 9 a.m. to 6 p.m. 

Access Greenpath



TRUE Community Credit Union partners with Banzai to provide you with a variety of free learning tools and resources. With these tools, you can read topic-related articles, use different calculators, check out coaching sessions and more. 

Access Banzai


Online Learning Calculators

Online Learning Calculators

Utilize a variety of financial calculators to help manage your expenses.

Emergency Fund Calculator

Access calculators



Skip -a-Pay

Our Skip-A-Pay program allows you to skip your consumer loan payment up to 2 times per rolling calendar year, based on approval for any month(s) you choose. The cost is $35 per month skipped per loan.

Learn about eligibility and complete the form. 

Support Programs

Community Support Programs

Below is a list of support programs, such as food banks, community assistance, and other resources that can offer relief during this challenging time.


Community Action Agency 

United Way

Jackson Michigan Giving Back To The Community - Food Pantry

Jackson Community Food Pantry

SOS Community Services

Swoop's Food Pantry

Government Assistance Programs

Government Assistance Programs

The following is a list of government assistance programs that may be able to offer relief.

Helping Hand

Health & Human Services