Stay up to date with TRUE Community.
Top Workplaces Awards
Read Our Newsletter — TRUE NEWS
Get the latest in our most current newsletter! Available in convenient PDF format.
Check out our SPRING 2023 Newsletter
TRUE Community Credit Union SPRING 2023 Newsletter
TRUE Community Credit Union WINTER 2023 Newsletter
TRUE Community Credit Union FALL 2022 Newsletter
TRUE Community Credit Union SUMMER 2022 Newsletter
TRUE Community Credit Union SPRING 2022 Newsletter
TRUE Community Credit Union WINTER 2022 Newsletter
TRUE Community Credit Union FALL 2021 Newsletter
TRUE Community Credit Union - SPRING 2021 Digital Newsletter
TRUE Community Credit Union Winter 2021 Newsletter
TRUE Community 2022 Year in Review
See Our Financials
Want to learn more about our current financial status?
View our most recent financial report.
|Event Name||Date of Event||Time of Event||Location||Website Associated|
Ella Sharp Museum 18th Annual Art, Beer
|June 10||2:00 pm - 8:00 pm||Ella Sharp Park||More Details|
Traffic Jam’n 5K
|Grass Lake Community Events Park||More Details|
Food Truck Tuesdays
|Tuesday 06/20||11 a.m. to 1 p.m.||Horace Blackman Park, W Michigan Ave & S Jackson St, Jackson, MI 49201||More Details|
Uncle Phil's BBQ Fundraiser
|June 22||11:30 am - 1:00 pm||Lumen Christi|
Food Truck Tuesdays
|Tuesday 07/11||11 a.m. to 1 p.m.||Horace Blackman Park, W Michigan Ave & S Jackson St, Jackson, MI 49201||More Details|
Hot Air Jubilee
|July 21,22,23||See website for the event schedule||
Ella Sharp Park
Food Truck Tuesdays
|Tuesday 09/12||11 a.m. to 1 p.m.||Horace Blackman Park, W Michigan Ave & S Jackson St, Jackson, MI 49201||More Details|
View our press releases below:
TRUE Community Credit Union and American 1 Credit Union Partner for Police Week
The funds raised by the credit unions will be donated to Police Week Michigan Fund.
JACKSON, MI, May 15, 2023 – TRUE Community Credit Union and American 1 Credit Union are partnering to help raise funds for Police Week Michigan. The Police Week Michigan Fund celebrates law enforcement throughout our state, educates the public on law enforcement programs, and supports law enforcement through other programs.
"National Police week is a collaborative effort of many organizations dedicated to honoring America’s law enforcement community and we can’t think of a better way to participate than collaborating with our friends at American 1 Credit Union,” said TRUECCU President and CEO Chrissy Siders. “We believe it is critical to step into a space of honoring, remembering, and supporting law enforcement in our community and are grateful for the sacrifice and selflessness shown by the law enforcement community each day. Our neighborhoods and credit unions are better because of their presence!”
Police Week Michigan runs from Sunday, May 14 through Saturday, May 20. On Friday, May 19, team members of both credit unions will wear blue shirts and jeans in support of our law enforcement members.
"We have a responsibility to the communities we serve, and our continued partnership with TRUE Community Credit Union showcases our priority to do the right thing – no matter how unique the partnership,” said Martha Fuerstenau, President and CEO of American 1 Credit Union. “We feel strongly about supporting the police that protect our communities, and the funds raised from Police Week Michigan is used to educate the public and support law enforcement programs.”
To donate, visit any TRUE Community or American 1 branch, or online at https://policeweekmichigan.com/donate.html.
TRUE Community Credit Union Wins Two National Top Workplaces Recognition Awards
TRUECCU recognized for Innovation and Work-Life Flexibility
JACKSON, MI, May 4, 2023 – The National Top Workplaces, which uses annual engagement survey data to grant honors to companies across the country doing exceptionally well in specific areas, announced its quarterly awards recipients. TRUE Community Credit Union has been honored to receive two National Top Workplace Awards for Innovation and Work-Life Flexibility.
“Recognition on a national level in the company of so many great organizations is something special. It affirms for us the work we’re doing is directly supporting the culture we want for our employees,” said TRUECCU Chief People Officer Heather Harback. “We promote a workplace where innovation is fueled through the ideas of an empowered group of individuals and where each person is encouraged to ask for what they need to be successful in all areas of their life.”
The Top Workplaces for Innovation Award recognizes organizations that have created a culture where new ideas are encouraged, which helps employees to reach their full potential and benefits performance. The Top Workplaces for Work-Life Flexibility Award recognizes organizations that have built a culture that enables employees to meet the demands of their personal lives while maintaining high performance.
TRUE has succeeded in these areas in various ways. Examples include upgrading their Digital Banking platform, creating new positions that support innovation and the capacity to innovate, leaning into team members for diverse voices and perspectives to drive change in the workplace, providing more opportunities for hybrid and remote work in areas that can support it, and providing support and flexibility through the pandemic and beyond in order for team members to care for themselves and their families.
“I continue to be blown away by the entire TRUE Community Credit Union Team, and their tireless efforts day in and day out to be TRUE to our members, TRUE to our communities, and TRUE to each other,” said TRUECCU President and CEO Chrissy Siders. “We are so humbled to receive these National Top Workplaces Awards. Attaining this honor validates our commitment to value people over profit, process, and product. Our passion for people runs deep and while we always have much work to do, I am grateful our employees feel seen, heard, and recognized for their efforts. The employee engagement survey is just one way that we flex our value of two-way feedback, graciously welcomed and respectfully given. However, we don’t want to rest on our laurels. We can’t wait to dig into the valuable feedback as we continue to respond, invest, serve, and engage our TRUE family!”
Visit www.TRUECCU.com to learn more about TRUE, its products and services, and the culture that allows them to provide the best service to their members.
TRUE Community Credit Union Celebrates its 70th Birthday
JACKSON, MI, May 1, 2023 – TRUE Community Credit Union was delighted to celebrate its 70th birthday on Friday, April 28.
TRUE Community provided cupcakes and party favors to members who visited any of its 12 branches, and is hosting a month-long giveaway of $70 to 70 winners. The drawing is open from April 24 through May 21, with winners announced on Monday, May 22.
“We are so excited to be celebrating 70 years of being TRUE to our members, TRUE to our communities, and TRUE to each other!” said TRUECCU President and CEO Chrissy Siders. “I am so grateful to that small committee of individuals that met 70 years ago to form a financial cooperative to provide members with a safe, convenient place to save, and a source of credit, when needed, at or better than competitor’s rates. I am also grateful for all of the people that have come and gone, and still remain, over the past 70 years, who continue to provide that same vision, plus so much more! We can’t wait to continue cultivating legacy-defining moments for countless years to come!”
What began in 1953 as the financial cooperative Jackson Consumers Power Employees Federal Credit Union has evolved to serve its changing membership and has become one of the strongest and financially healthy credit unions in the state. In the fall of 2020, the credit union changed from a federally chartered to a state-chartered credit union to expand its membership to anyone that lives, works, worships, or attends school in Michigan and became known as CP Financial Credit Union.
More growth proceeded as CP merged with Washtenaw Federal Credit Union in January 2021 to become TRUE Community Credit Union. Today the credit union serves more than 65,000 members with $700 million in assets and 12 branch locations in Jackson, Ingham, and Washtenaw counties, and brings a combined 138 years of serving members, communities, and employees.
Visit www.TRUECCU.com to learn more about TRUE, its products and services, and the culture that allows them to provide the best service to their members.
TRUE Community Credit Union Announces 2023 Scholarship Award Winners
Five winners will receive $1,000 each for their postsecondary education
JACKSON, MI, April 24, 2023 – TRUE Community Credit Union is pleased to announce the recipients of five scholarships. The scholarships are awarded each year as part of TRUE Community Credit Union’s education program.
This year, five students were each awarded a $1,000 scholarship, paid to the college, university, or technical school they are attending in the fall. The winners are:
- Alivia Smith from Jackson will be attending Jackson College to study Business.
- Philip Coughlin from Brooklyn will be attending Northern Michigan University to study Cybersecurity.
- Mit Foley from Saginaw will be attending Michigan State University to study Human Biology.
- Keegan Schoendorf from Michigan Center will be attending Michigan State University to study Nursing.
- Karson Schroeder from Jackson will be attending Spring Arbor University to study Broadcasting.
Both traditional students graduating in 2023 and non-traditional students over the age of 25 with a high school diploma or GED seeking a degree or return to complete a degree were eligible for the scholarship. TRUE Community Credit Union embraces the chance to work with youth around the state and is dedicated to promoting the Partnership in Education program.
Congratulations to the 2023 TRUE Community scholarship winners!
TRUE Community Credit Union Hires Vice President of Digital Transformation
The Digital Transformation team will drive our digital-first initiatives
JACKSON, MI, April 13, 2023 – TRUE Community Credit Union is excited to announce the addition Jonathan Beard as Vice President of Digital Transformation.
Beard says, “I am very excited to join the TRUE Community Credit Union team as I think we are at a key point where we can realize tremendous benefits for our members by leveraging cutting edge digital technology. We will be better able to serve them where they are and help them live better lives as their preferred financial institution partners. Whether this means using emerging artificial intelligence techniques or iterating on the latest fintech innovations, our objective is to create a world-class experience for our members.”
With over twenty years of professional software development experience, Beard and the Digital Transformation team will design and execute the credit union’s digital strategy. This includes development and execution of a high-impact digital-first vision with product and service innovation and an enhanced member experience.
“Jon brings a vast array of experience leading digital transformation within legacy systems," says Jason Matley, TRUECCU Executive Vice President and Chief Strategy Officer. “His vision and his passion for innovation will be instrumental in ensuring the credit union’s success in the coming years. Adding Jon to the team will allow for a level of agility in the digital space that enables our amazing team to serve our members as they navigate their legacy-defining moments.”
Visit www.TRUECCU.com to learn more about us, our products, and our services.
TRUE Community Credit Union Leader Recognized with ATHENA Leadership Award
Presented to leaders across professional sectors, the Athena Leadership Award’s rich history, international scope, and focus on mentorship distinguishes it as one of the most prestigious leadership awards one can receive.
TRUE Community Credit Union Named a Detroit Free Press Winner of the Michigan Top Workplaces 2022 Award
TRUECCU Has Been Awarded the Honor for the Eighth Time
JACKSON, MI, November 23, 2022 – TRUE Community Credit Union has been awarded a Top Workplaces 2022 honor by Detroit Free Press Top Workplaces. This is the eighth Top Workplaces Award TRUECCU has received in less than 10 years.
“We are so humbled to receive the award of Top Workplace,” said Chrissy Siders, President and CEO of TRUE Community Credit Union. “Attaining this honor is a reflection of our commitment to value people over profit, process, and product. We work hard to create and protect an inclusive environment where differences are celebrated, diversity is embraced, and our whole selves are seen and accepted. The employee engagement survey is a true testament to that work and our value of two-way feedback, graciously welcomed and respectfully given. We can’t wait to dig into the valuable feedback our employees provided to ensure our workplace always remains committed to a culture that listens, understands, and responds to the needs of our employees.”
The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage LLC. The confidential survey uniquely measures 15 culture drivers critical to the success of any organization, including alignment, execution, and connection, just to name a few.
“We are intentional about our efforts to provide an environment where each of our team members feel there isn’t another workplace they’d rather be part of,” added Heather Harback, VP of People and Culture. “We are committed to the difficult, yet rewarding, work of providing space for a work life that encourages, invests, and values our employees so they return home each day to their friends, families, and communities with energy to spare and joy to share.”
“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, Energage CEO. “That's something to be proud of. In today's market, leaders must ensure they’re allowing employees to have a voice and be heard. That's paramount. Top Workplaces do this, and it pays dividends.”
TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and welcomes members who live, work, worship, or attend school in Michigan. We take a unique approach to our work, pursuing joy when we walk in each day and maintaining joy as we leave. We seek to extend that spirit of joy to our members and those we interact with as well.
TRUE Community Credit Union Celebrates CU Kind Day With Random Acts of Kindness
JACKSON, MI, October 11, 2022 – TRUE Community Credit Union celebrated CU Kind Day with random acts of kindness throughout the communities we serve. Our 211 team members were provided resources to spread these acts of kindness on Monday, October 10, such as buying coffees for random coffee shop customers, donating to local homeless and animal shelters, or helping pay for someone’s gas.
“The world is so chaotic and noisy these days, and quite honestly, it can feel as though kindness doesn’t exist anymore,” said TRUECCU President and CEO Chrissy Siders. “CU Kind Day is an opportunity for us to highlight our commitment to be true to our members, true to our communities, and true to each other. I love the hearts of our employees and their desire to give back to the communities we live, work, and play in. The TRUE Team is a daily reminder of harmony, peace, and goodness, and we love blessing our communities!”
TRUECCU has a huge passion for serving members, our community, and each other. TRUECCU gives back all year round through our #TRUEGiving initiatives, such as supporting local charities and causes each week with Dress Down Fridays for our team or supporting organizations through charitable requests.
CU Kind Day is an annual day of kindness and gives credit unions the opportunity to showcase how much they care for their communities. TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and welcomes members who live, work, worship, or attend school in Michigan.
TRUE Community and American 1 Partner to Support Lights of Love
In September 2022, American 1 Credit Union and TRUE Community Credit Union hosted the final Hit 'em Fore Hospice Golf Benefit. Raising more than half a million dollars for the Henry Ford Hospice Home over 22 years, the two community-oriented credit unions decided to shift gears to support the existing Lights of Love fundraiser, organized and hosted by Henry Ford Jackson Hospital.
Lights of Love is a chance to warm hearts and welcome the holiday season with the Henry Ford Jackson Hospital community. Community members are invited to sponsor "light" in celebration or memory of a loved one, family member, or pet. This year's event will take place on Wednesday, December 7, at 6:00 p.m., in the main lobby of Henry Ford Jackson Hospital.
"Our partnership with TRUE Community Credit Union and Henry Ford Jackson Hospital proves that boldly serving our community comes first," said President/CEO of American 1 Credit Union and Chair of the Henry Ford Health Jackson Board of Trustees Martha Fuerstenau. "We invite you to join us in supporting the Henry Ford Hospice Home through this touching event that welcomes the holiday season in the most beautiful and heartfelt way."
All gifts to Lights of Love support Henry Ford Jackson Hospice, which offers compassionate end-of-life care to all who need it, regardless of their ability to pay for care. Every tax-deductible gift helps provide these vital services to the community so that patients and their families can share moments of peace, love, and connection during a difficult time.
President/CEO of TRUE Community Credit Union and Chair for the Henry Ford Hospice Board Chrissy Siders stated, "We are so excited to continue our partnership with American 1 Credit Union as we transition our fundraising to Lights of Love. We are blessed to have the Henry Ford Jackson Hospice Home in our community to serve families during their loved one's end of life. The funds raised from Lights of Love will benefit families in need and allow them to experience the care that only the hospice home team can provide. We are humbled and honored to be part of this legacy-defining moment for our community."
To honor your loved one through your gift, please visit henryford.com/LightsofLove. Your contribution adds your loved one's name to the Lights of Love scroll in Henry Ford Jackson Hospital's lobby and an online scroll. To participate, submit your information by Friday, November 18, to be included on the printed scroll at the unveiling on December 7.
Henry Ford Hospice Home is the only residence for end-of-life care in Jackson County. The facility offers private patient rooms with sleeping space for loved ones, a water therapy spa room with walk-in tub, and features that encourage family gatherings, such as outdoor patios and walking paths, a gazebo and garden, a children's playground, and two lounge areas with kitchens.
TRUE Community and TRUE Community Exceed a Half a Million Dollars Raised for the Hospice Home
Jackson, MI – After going strong for 22 years, the annual Hit ‘em Fore Hospice Golf Benefit committee hosted their final golf benefit on Thursday, September 15. The unique partnership of American 1 Credit Union and TRUE Community Credit Union will continue, shifting focus to the existing Lights of Love fundraiser, with all proceeds benefiting the Henry Ford Hospice Home in Jackson.
This year’s golf benefit exceeded fundraising records by raising $71,145.30. Of this total, the team generated a day-of event record of nearly $9,000 through prize raffles, a 50/50 raffle, a pink ball game, mulligan and grenade shot sales, and two Beat the LPGA Pro games.
In 22 years of fundraising, the team raised $516,831.80 for the Henry Ford Jackson Hospice Home.
Also running for more than 20 years, the Lights of Love fundraiser traditionally welcomes the holiday season with the lighting of the evergreens in front of Henry Ford Health Hospital in Jackson. Patrons can purchase tributes to loved ones that will be displayed at the event. To make a gift, visit www.henryford.com/LightsofLove and submit your information no later than Friday, November 18, to be included on the printed scroll at the unveiling on December 7.
“I am overwhelmed by the passion and commitment displayed by the TRUE Community Credit Union and American 1 Credit Union team,” said Chrissy Siders, President/CEO of TRUE Community Credit Union and Chair of the Henry Ford Jackson Hospice Board. “Our partnership paired with the support from the Henry Ford Jackson team, allows us to come alongside families in our community who desire for their loved one to peacefully pass with first-class end-of-life care at the Henry Ford Jackson Hospice Home. I am honored to be part of this team and the Jackson community and grateful for each individual and business who chose to invest their time and treasures in this cause. While this was our last year hosting the golf outing, I am excited for our future collaboration on Lights of Love as we continue to raise funds for this key legacy-defining moment for those in need.”
Since 2019, American 1 and TRUE Community have joined forces in support of the Henry Ford Jackson Hospice Home.
“There’s something powerful about community members coming together, championing for such an important cause like hospice care, which is why I deeply appreciate the partnership of American 1 and TRUE Community,” said Martha Fuerstenau, President/CEO of American 1 Credit Union and Chair of the Henry Ford Health Jackson Board of Directors. “As we transition to the Lights of Love fundraiser, I look forward to continued success and collaboration for the Henry Ford Jackson Hospice Home.”
The record-breaking proceeds from this year’s event directly benefit local families needing the unique end-of-life care provided by the Hospice Home. Numerous sponsors, supporters, and volunteers, along with the combined energy of the two credit unions, are what contributed to the success of this year’s outing. To view a complete list of 2022 event sponsors, visit https://hitemforehospice.org/.
Henry Ford Jackson Hospice Home is the only residence for end-of-life care in Jackson County. The Hospice Home offers private patient rooms with sleeping space for loved ones, a water therapy spa room with a walk-in tub, and features that encourage family gatherings, such as outdoor patios and walking paths, a gazebo and garden, a children’s playground, and two lounge areas with kitchens.
TRUE COMMUNITY CREDIT UNION BREAKS GROUND AT NEW BRANCH LOCATION
THE NEW STAND-ALONE BRANCH LOCATION ON PARNALL ROAD WILL PROVIDE MEMBERS WITH MORE ACCESSIBILITY.
JACKSON, MI, September 1, 2022 – TRUE Community Credit Union broke ground today for its newest branch, located at 1309 W Parnall Rd. in Jackson. The new stand-alone site will be 2,570 square feet in size and will be the new home of the Country Market branch.
Speakers at today’s ceremony included TRUE Community Credit Union President and CEO Chrissy Siders, Chief Experience Officer Sarah Ermatinger, and Board Chairman Quentin Guinn.
“We are so excited to expand our footprint by relocating our Country Market branch a hop, skip, and a jump down the road to our new Parnall Road location,” said Siders. “This expansion will allow us to provide expanded products and services to our loyal members, including a bigger and better branch, conveniently located with enhanced technology to meet our members’ needs.”
In addition to the current branch features members have, the new Parnall Road branch will offer enhanced technology to make it more accessible to members, including four video drive-thru tellers. Members can use the video tellers to communicate with a TRUE Community Credit Union teller via video during business hours, and can also be used as ATMs 24 hours a day. TRUE Community Credit Union plans to open the new location in 2023.
TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and welcomes members who live, work, worship, or attend school in Michigan.
TRUE COMMUNITY CREDIT UNION CELEBRATES NATIONAL FINANCIAL LITERACY MONTH
TRUE Community Credit Union provides new youth opportunities.
JACKSON, MI. April 26, 2022 – TRUE Community Credit Union announces the recipients of 10 scholarships as part of National Financial Literacy Month.
TRUE Community Credit Union awarded 10 students with a $500 scholarship each. This year students graduating high school in the 2022 graduating class and students over the age of 23 that have a high school diploma or their GED and are now seeking a degree or returning to complete their degree had the opportunity to apply.
Applicants submitted an essay on how Financial Education prepares you for your future.
Chrissy Siders, President/ CEO of TRUE Community Credit Union, stated, “At TRUE Community, we feel an innate obligation to teach youth the importance of saving, sharing, and spending money wisely. This responsibility extends to the many educational opportunities we offer in our communities and with our partners. This work is key to our mission to cultivate legacy-defining moments for the people and places we serve for generations to come as we are very aware of the impact our youth have on the future. We feel blessed to have the opportunity to pour into the lives of our youth.”
The recipients of the 2022 Scholarships are:
- Danielle R. Shemanski
- Maurice M. Imhoff
- Josef A. Bulko
- Noah C. Slessor
- Mia I. Taylor
- Dezamae Dilyard
- Collin G. Marsh
- Lindsey M Swank
- Faythe A. Miller
- Bailey M. Surque
TRUE Community Credit Union is dedicated to maintaining its 30-year heritage of serving over 30 schools to promote the Partnership in Education program. TRUE Community embraces the chance to work with youth around the state.
STAFF NOMINATES TEAM MEMBERS FOR VARIOUS AWARDS
TRUE Community Credit Union awards their 2021 Annual Employee Awards
JACKSON, MI, February 23, 2022 – TRUE Community Credit Union awards 10 individuals as part of their Annual Employee Awards. The awards were announced during an all-staff meeting on February 10, 2022. The awards were given based on personal nominations from team members.
Heather Harback, Vice President of People and Culture Management, says, "We have an amazing team who deliver on our values every day. The Annual Employee Awards create the opportunity for any employee to nominate and recognize someone who is consistently living out those values and going above and beyond for our members, community and teammates. Our winners were voted on by their peers, and that signifies the incredible impact they’ve had at TRUECCU.”
Awards were given in three categories: The Value Champion Awards, The Pillar Awards and Employee of the Year Award. Within these three categories, the awards were broken down again by our Values, Member Service and Community. The winners of each category are the following:
The 2021 Values Champion Awards:
- Paige Noppe – Joy: Making joy common in uncommon places.
- Perry Nichols and Doug Cole – Stewardship: Exceptional stewardship of all interests entrusted to the credit unions care.
- Daphne Smith – People: Focuses on people over profit, process and product.
- Kayla Muraski – Empower: An empowered organization founded in experience-focused solutions.
- Amanda Fracker – Gratitude: Unwavering faith in people and the virtues of gratitude and humility.
- Abby Hawkins – Feedback: Two-Way feedback graciously welcomed and respectfully given.
- Shannon Hines – Curiosity: Relentless curiosity.
- Racquel Staelens – Opportunity: A deep-seated appetite to realize opportunity through innovation.
The 2021 Pillar Award Nominees:
- Shannon Hines – Member-Centered: This individual maintains a clear and consistent focus on member service/ experience throughout their work.
- Chad VanRiper – Community-Minded: This individual is fully committed to volunteering their time and talents in the community.
- Perry Nichols – TRUE-Team Focused: Contributing to a great place to work is this individual's jam.
The 2021 Employee of the Year:
- Cam Shultz – Employee of the Year: Someone who demonstrates the very best of TRUECCU and our culture consistently.
"Cam embodies all that TRUECCU strives to be to its members, employees and communities," says Chrissy Siders, President/ CEO. "He consistently lives out TRUECCU's purpose, mission, vision and values with a smile on his face and a pep in his step. Cam exudes joy, tackles challenges, leads with grace and deeply values people. He is one of a kind! We are blessed to have Cam use his gifts, skills and abilities at TRUECCU, and we are better because of what he brings to the TRUE Family!"
TRUE Community Credit Union is a team-oriented organization that builds on the strengths of its team members and provides exceptional service to members of Jackson, Ingham and Washtenaw Counties.
TRUE COMMUNITY CREDIT UNION OPENS NEW BRANCH IN VANDERCOOK LAKE
TRUE Community Credit Union will serve more members by expanding footprint.
Jackson, MI, October 27, 2021- TRUE Community Credit Union has opened a new branch in Vandercook Lake. The new site is located at 1304 East McDevitt Ave., Jackson, MI next to Biggby Coffee.
The branch officially opened on October 18, 2021, with the grand opening on October 26, 2021. TRUE Community Credit Union celebrated its grand opening by partnering with Biggby Coffee to purchase coffee for Biggby customers and TRUE Community Credit Union members from 10 a.m. to 1 p.m. In addition, the Jackson County Chamber of Commerce hosted a ribbon-cutting ceremony to commemorate the grand opening.
Chrissy Siders, President/CEO of TRUE Community Credit Union stated, “We could not be more excited to begin serving members at our new Vandercook Lake Branch! This branch is just another example of our commitment to be TRUE to our members in both location and technology. For the past several years, we have received a stream of requests for a location in this area and are extremely excited at this opportunity to fulfill that ask and neighbor with a community-focused local business like Biggby”.
The Vandercook Lake branch location will feature a Video Teller/ATM Machine. This new technology will allow members to interact with a TRUE Community Credit Union Teller during business hours via video. The Video Teller/ATM can also be used as an ATM 24 hours a day.
TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and accepts membership from anybody who lives, works, worships, or attends school in the state of Michigan.
To learn more about TRUE Community Credit Union, visit TRUECCU.com.
American 1 and TRUE Community Announce Record-Breaking Fundraiser Results for Hospice Home
Jackson, MI – November 5th - In its 21 year history, the Annual Hit ‘Em Fore Hospice Golf Benefit went off without a hitch, thanks to the unique partnership of American 1 Credit Union and TRUE Community Credit Union.
This year’s event, which took place at the Grande Golf Club on Monday, Sept. 13, exceeded previous fundraising records by raising more than $68,000. Of this total, $5,000 was brought in the day of the event itself through basket raffles, a 50/50 raffle, mulligan sales, and tumblers – which was another event record.
“The partnership between American 1 Credit Union and TRUE Community Credit Union was once again incredible to be part of,” said Martha Fuerstenau, President/CEO of American 1 Credit Union and Chair of the Henry Ford Allegiance Health Board of Directors. “I’m glad the event could be put on safely in-person after being held virtually in 2020. There’s something powerful about community members coming together, fighting for such an important cause like hospice care. Thank you to the community, volunteers, sponsors and staff members who made this event possible and a major success.”
The record-breaking proceeds from this year’s event directly benefit local families in need of the unique end-of-life care provided by the Hospice Home. Numerous sponsors, supporters, and volunteers, along with the combined energy of the two credit unions are what contributed to the success of this year’s outing. A full list of 2021 event sponsors can be viewed at https://hitemforehospice.org/.
“I am overwhelmed by the passion and commitment exuded by the TRUE Community Credit Union and American 1 Credit Union team,” said Chrissy Siders, President/CEO of TRUE Community Credit Union and Chair of the Henry Ford Allegiance Hospice Board. “Our collaboration alongside the Henry Ford Allegiance Health team generated not only a substantial financial gift, but also an impactful contribution for the families in our community who desire for their loved one to receive their end of life care at the Henry Ford Allegiance Hospice Home. I am honored to be part of this team and the Jackson Community and grateful for the sponsors for their support of this gem in our community. It is refreshing to see this level of collaboration during the current times we are living in, and I am thankful for our shared belief that we are stronger and better together.”
Since 2019, American 1 and TRUE Community have joined forces in support of the Henry Ford Allegiance Hospice Home. The outing has raised more than $439,000 for the Hospice Home since its inception in 2000.
For more information or to stay up-to-date on next year’s event, follow along on Facebook at www.facebook.com/hitemforehospice.
Henry Ford Allegiance Hospice Home is the only residence for end-of-life care in Jackson County. The Hospice Home offers private patient rooms with sleeping space for loved ones, a water therapy spa room with walk-in tub, and features that encourage family gatherings, such as outdoor patios and walking paths, a gazebo and garden, children’s playground, and two lounge areas with kitchens.
TRUE Community Credit Union, Consumers Energy and Michigan Saves partner to offer a new promotion to help for Jackson residents.
TRUE Community Donates to Local Schools
TRUE Community Credit Union Launches
CP Financial Credit Union and Washtenaw Federal Credit Union merge as TRUE Community Credit Union.
TRUE Community Credit Union officially launched on January 1st, 2021. CP Financial Credit Union located in Jackson, MI and Washtenaw Federal Credit Union located in Ypsilanti, MI have joined as TRUE Community.
TRUE Community Credit Union will serve more than 64,000 members with $600 million in assets and will offer 12 branch locations in Jackson, Ingham, and Washtenaw counties. TRUE Community Credit Union brings 138 combined years of serving members, communities, and employees. Chrissy Siders will serve as President/CEO, and Jason Matley will serve as Executive Vice President of Strategy and Transformation.
Chrissy Siders, CEO of TRUE Community Credit Union stated, “I know our purpose-driven team is poised and ready for 2021, our focus will be on our TRUE commitment; to be TRUE to our members, TRUE to our communities and TRUE to our team. We look forward to sharing the TRUE difference as we partner with our members and communities alike to write a life story that stretches beyond their imagination.”
TRUE Community Credit Union is a champion in supporting the mission to cultivate legacy-defining moments for the people and places served for generations to come and fosters a strong culture of a crazy-smart wickedly talented team who have a huge passion for serving members, community, and each other.
Coming Soon! TRUE Community Credit Union
Together...truly committed to you!
We are so pleased to announce plans to finalize a merger with Washtenaw Federal Credit Union!
Through a voting process, WFCU members approved the merger on November 10th, 2020. Members strongly favored the merger with an 84% approval. In addition to the merger, CP Financial Credit Union and Washtenaw Federal Credit Union will operate with a new name, TRUE Community Credit Union. The name change will officially take place on January 1st, 2020.
Plans include combining both teams of CPFCU and WFCU and retaining all staff as well as expanding membership eligibility under a state charter in which anyone who lives, works, worships or attends school in the state of Michigan will be invited to join.
TRUE Community Credit Union will have more than 63,000 members, $600 million in assets and will serve 12 branches located in Jackson, Ingham, and Washtenaw counties. TRUE Community Credit Union represents 138 combined years of serving members, communities, and employees.
For a few frequently asked questions about the merger process and name change, CLICK HERE.
WATCH our announcement of our new name!
Read our PRESS RELEASE about our new name.
CP Financial Credit Union year in review with awards, state charter conversion, and plans for a merger with a rebrand
CP Financial Credit Union has been awarded a Top Workplaces 2020 honor by The Detroit Free Press.
Kasasa to Michigan Made Checking
- Your account number will not change
- Your checking account suffix (0100,0110) will remain the same
- You will not need to get a new debit card OR new checks
- Your direct deposit, automatic payments, or automatic withdrawals will not be impacted, they will continue to work as scheduled and you will not have to make any changes
- Nothing will change with your Overdraft Protection if you currently have the coverage
- CLICK HERE to see a simple overview of what Michigan Made Checking has to offer
- CLICK HERE to find answers to some FAQs
- CLICK HERE to compare what Kasasa did for you to what Michigan Made will do for you
- Find all of the communication we have sent out, here:
Coronavirus (COVID-19) Updates
Find our most up-to-date information about everything we are doing for our members, our community, and each other in regards to COVID-19, here! Find details on:
- How we are keeping our staff and members safe
- Branch lobby and drive-thru hours
- Payment deferment options
- Service availability
- Remote alternatives
- Business member resources
- Member resources
- Financial tools
For quick updates posted as soon as a change is made, check us out on Facebook!
Survey for members
TRUE Community Credit Union will randomly survey members weekly to help us gauge member satisfaction. This survey, as shown below, will assist us in providing the best possible experience for our members.
TRUE Community Credit Union has collaborated with ZONKA Feedback. The survey will be sent via email and will come from TRUE Community Credit Union ([email protected]) via Zonka Feedback [email protected]
If you choose to opt-out of this survey please select unsubscribe in the email.
Please note account information is not needed for the survey.