Stay up to date with TRUE Community.

 

ANNUAL MEETING:

Join us for the Annual meeting on Thursday, April 18 at 3pm at our Clinton branch located at 1100 Clinton Rd. Jackson, MI 49202.  

 

Go Green for eStatements event:

Join us this Saturday, April 20 from 12 - 2 p.m. at our Parnall Road Branch located at 1309 W Parnall Rd Jackson for our Go Green for eStatements event! Meet MSU basketball player, TRUECCU member, and Jackson native Carson Cooper, we'll have special giveaways for attendees too!

 

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2023 In Review Read about all the things we accomplished in 2023!

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Current Issue Winter 2024 Newsletter

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TRUE Community Credit Union SUMMER 2022 Newsletter

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Events

 

Event

Date & Time

Location

Information
Lobby Day

Friday, April 12,  from 

10:00 am - 2:00 pm

Clinton Branch

1100 Clinton Road
Jackson, MI 49202

More Info
3rd Annual Summit to Reduce Violence

Wednesday, April 17

American 1 Event Center

128 W Ganson St.
Jackson, MI 49201

More Info

Annual Meeting

Thursday, April 18

3:00 PM

TRUE Community Credit Union

Clinton Branch

1100 Clinton Rd, Jackson, MI 49202

More Info

ACCESS 52nd Annual Dinner

Thursday, April 18 from

5:30 - 8:00 pm

Detroit Marriott Renaissance Center

400 Renaissance Dr. W
Detroit, MI 48243

More Info
Go Green - Enroll in eStatements 

Saturday, April 20from

12:00 - 2:00 pm

TRUE Community Credit Union

Parnall Branch

1309 W Parnall Rd, Jackson, MI 49201

More Info
Lobby Day

Friday, April 26,  from 

10:00 am - 2:00 pm

Parnall Branch

1309 W Parnall Rd
Jackson, MI 49201

More Info
AWARE Shelter 3rd Annual Kentucky Derby Party

Saturday, May 4 from 

5:00 - 9:00 pm

Veritas Ballroom

151 W Michigan Ave.
Jackson, MI 49201

More Info
Lobby Day

Friday, May 10,  from 

10:00 am - 2:00 pm

Parma Branch 

121 Main Street
Parma, MI 49269

More Info
Lobby Day

Friday, May 24,  from 

10:00 am - 2:00 pm

Mason Branch 

103 E. Kipp Road
Mason, MI 48854

More Info
Lobby Day

Friday, June 7, from 

10:00 am - 2:00 pm

Westland Branch

1747 S. Newburgh Rd.
Westland, MI 48186

More Info
Lobby Day

Friday, June 21, from

10:00 am - 2:00 pm

Dearborne Branch

9500 Dix Ave.
Dearborn, MI 48120

More Info

 

 

News 

View our press releases below:

 

Energage Names TRUE Community Credit Union a Winner of the
2024 Top Workplaces USA

Winners are chosen based solely on employee feedback from over 42,000 organizations.

JACKSON, MI, March 20, 2024 – TRUE Community Credit Union is excited to announce it has earned the 2024 Top Workplaces USA award, issued by Energage, a purpose-driven organization that develops solutions to build and brand Top Workplaces. The Top Workplaces program has a 15-year history of surveying more than 20 million employees and recognizing the top organizations across 60 markets for regional Top Workplaces awards. 

“At TRUE CCU, we understand that excellence is achieved when every member of our TRUE family is empowered and valued,” says Chrissy Siders, President and CEO of TRUE Community Credit Union. “This national recognition underscores the unwavering dedication and passion of our employees, whose commitment to excellence and impact fuels our success. Our employees are the heart and soul of our organization, and I am so grateful for our collective desire to cultivate legacy-defining moments for the people and places we serve.”

Top Workplaces USA celebrates organizations with 150 or more employees that have built great cultures. Over 42,000 organizations were invited to participate in the Top Workplaces USA survey. Winners of the Top Workplaces USA list are chosen based solely on employee feedback gathered through an employee engagement survey, issued by Energage. 

“Receiving Top Workplaces designation regionally nine times is an honor," says Heather Harback, Chief People Officer at TRUE CCU. “Receiving Top Workplaces designation at the national level for the first time is humbling, and we're grateful for the recognition of the work we've been doing to create an exceptional workplace for our team. Our employee feedback informs these results, so when Top Workplaces says we're at the top nationally, it really is because our employees said so. We are deeply grateful and will continue doing the good work to partner with our employees in their pursuit of a life well-lived.”

Results are calculated by comparing the survey’s research-based statements, including 15 Culture Drivers that are proven to predict high performance against industry benchmarks. 

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” says Eric Rubino, Energage CEO. “That's something to be proud of. In today's market, leaders must ensure they’re allowing employees to have a voice and be heard. That's paramount. Top Workplaces do this, and it pays dividends.” 

TRUE CCU serves approximately 80,000 members with 15 branch locations in Jackson, Ingham, Wayne, and Washtenaw counties. By combining cutting-edge technology with personalized service, TRUE CCU continues to be a leader in the industry, focusing on people over profit, process, and product.

 ###

About TRUE Community Credit Union

TRUE Community Credit Union has been a trusted financial partner for its members since 1953. TRUE Community Credit Union offers 15 branch locations to serve members in Jackson, Ingham, Wayne, and Washtenaw Counties. TRUE Community Credit Union has more than $870 million in assets and approximately 80,000 members. TRUE Community Credit Union prioritizes people over profit, process, and product and aims to create legacy-defining moments for the people and places served for generations to come. TRUE Community Credit Union's website is TRUECCU.com.

 ABOUT ENERGAGE 

Making the world a better place to work together.TM 

Energage is a purpose-driven company that helps organizations turn employee feedback into useful business intelligence and credible employer recognition through Top Workplaces. Built on 18 years of culture research and the results from 27 million employees surveyed across more than 70,000 organizations, Energage delivers the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, Energage customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture. For more information or to nominate your organization, visit energage.com or topworkplaces.com. 

 


TRUE Community Credit Union Grows Brighter Future for Members

TRUE family welcomes 13,000 new members

 

JACKSON, MI, January 22, 2024 – TRUE Community Credit Union is excited to announce a successful merger with Parkside Credit Union. As the new year unfolds, the combined credit union is set to provide members with enhanced services, foster deeper community relationships, and continue its commitment of financial excellence.

“We’re delighted to grow the TRUE Community family,” said Chrissy Siders, President and CEO of TRUE Community Credit Union. “The outlook for 2024 is incredibly promising, and we’re grateful to be entrusted to generate financial well-being for so many. We commit our time, talents, and, most importantly, our joyful energy to cultivate legacy-defining moments for all those we serve.”

All employees from both credit unions continue to serve members. As a financially strong organization, TRUE CCU offers opportunities for team members to grow their skill sets and careers.

TRUE CCU now serves approximately 80,000 members with 15 branch locations in Jackson, Ingham, Wayne, and Washtenaw counties. By combining cutting-edge technology with personalized service, TRUE CCU continues to be a leader in the industry, focusing on people over profit, process, and product.

 


 

TRUE Community Credit Union Awarded NCUA Pilot Grant

The $100,000 grant will support outreach to credit-invisible populations.

 

JACKSON, MI, December 13, 2023 – TRUE Community Credit Union is proud have been awarded a $100,000 Community Development Revolving Loan Fund (CDRLF) grant from the National Credit Union Administration. TRUECCU was one of four credit unions in the country to receive a CDRLF pilot grant out of 26 that submitted applications.

“We are profoundly honored to be the recipient of the NCUA Community Development Revolving Loan Fund grant,” said TRUE Community Credit Union Chief Growth and Lending Officer Valerie Moskal. “This significant investment marks a pivotal moment in our journey to partner with, empower, and uplift the communities we serve. With this support, TRUE is poised to forge new pathways of financial inclusion, foster growth, and create a lasting positive impact. We are committed to leveraging this grant to its fullest potential.”

TRUECCU will use the grant to reach and positively impact credit-invisible and underserved borrowers through Michigan Saves, their lending partner that offers low-interest loans for qualified energy-saving upgrades. TRUECCU and Michigan Saves will identify underserved communities for expansion, create marketing and outreach materials to reach the credit-invisible, engage Michigan Save's network of authorized contractors to promote the program, hire a financial health coach to create and deliver adult financial literacy, and provide a small stipend to borrowers who attend financial health coaching sessions to use for late fees or loan payments.

“The NCUA launched this pilot grants initiative to recognize creative ideas among credit unions trying to build membership and expand their reach, especially to people and communities who had little or no access to affordable financial services,” said NCUA Chairman Todd M. Harper. “We found, through the application process, original and forward-looking ideas that could serve as examples for other credit unions. It will be exciting to watch how these grants will help these ideas to mature and take hold.”

Michigan Saves is the nation's first nonprofit green bank that provides a clean energy lending program that assists homeowners with finding an authorized contractor, an online application for financing, and connecting with a qualified lender. To learn more about Michigan Saves, visit www.MichiganSaves.org.

 


 

TRUE Community Credit Union Scores NIL Partnership

Local NCAA athlete joins the TRUE team to celebrate community pride.

 

JACKSON, MI, December 7, 2023 – TRUE Community Credit Union is excited to announce its Name, Image, and Likeness (NIL) partnership with Michigan State University basketball player Carson Cooper. As a Jackson native, Cooper will be instrumental in creating opportunities to showcase TRUECCU’s mission of being true to their community.

“We are thrilled to welcome Carson Cooper to the TRUE family,” said TRUE Community Credit Union President and CEO Chrissy Siders. “We recognize the importance of supporting our own and investing in the future. Having witnessed Carson's growth as an athlete within our community, we are honored to be a part of his legacy-defining moments and to contribute to our community's sense of pride.”

Cooper attended Northwest High School and graduated from IMG Academy. He is currently a sophomore at MSU where he plans to major in business.

TRUECCU has 12 branch locations in Jackson, Ingham, and Washtenaw counties. On January 1, 2024, TRUECCU will join with Parkside Credit Union to offer three branch locations in Wayne County. By combining cutting-edge technology with personalized service, TRUECCU continues to be a leader in the industry that focuses on people over profit, process, and product.

 


 

TRUE Community Credit Union Named a Detroit Free Press Winner of
the Michigan Top Workplaces 2023 Award

 

JACKSON, MI, November 28, 2023 – TRUE Community Credit Union has been awarded a Top Workplaces 2023 honor by Detroit Free Press Top Workplaces. This is the nineth Top Workplaces Award TRUECCU has received in 10 years.

“We are thrilled to be celebrating our ninth year being named a Top Workplace,” said Chrissy Siders, President and CEO of TRUE Community Credit Union. “This recognition celebrates our collective commitment to a workplace culture rooted in collaboration, compassion, and shared success. At TRUE, we understand that excellence is achieved when every member of our TRUE family is empowered and valued. This award is a testament to our ongoing journey of creating lasting legacy-defining moments for our members and employees.”

The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage LLC. The confidential survey uniquely measures 23 workplace experience indicators critical to the success of any organization.

“We are focused on creating an environment in which people couldn’t imagine working anywhere else,” added Heather Harback, Chief People Officer at TRUE Community Credit Union. “This work requires strong listening, engaging in uncomfortable and necessary conversations, and a deep investment in relational leadership. We’re committed to partnering with our employees in their pursuit of a life well-lived and continue to look for opportunities to display that commitment.”

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, Energage CEO. “That's something to be proud of. In today's market, leaders must ensure they’re allowing employees to have a voice and be heard. That's paramount. Top Workplaces do this, and it pays dividends.”

TRUECCU has 12 branch locations in Jackson, Ingham, and Washtenaw counties. On January 1, 2024, TRUECCU will join with Parkside Credit Union to offer three branch locations in Wayne County for the convenience of current and prospective members.

 


 

TRUE Community Credit Union Receives the Louise Herring Philosophy in Action Award

The award recognizes credit unions that demonstrate the credit union philosophy.

 

JACKSON, MI, November 21, 2023 – TRUE Community Credit Union is proud to receive the Louise Herring Philosophy in Action Award from the Credit Union National Association.

The Louise Herring Philosophy in Action Award recognizes credit unions that demonstrate the internal application of credit union philosophy to help better financial matters and increase financial education for its members. TRUECCU has demonstrated this philosophy by partnering with Michigan Saves to offer low-interest loans to credit invisible borrowers for qualified energy saving upgrades.

“Our members are the foundation of our purpose, mission, vision, and values, and we are committed to be true to them and the communities we serve,” said Chrissy Siders, President and CEO of TRUE Community Credit Union. “Receiving this honor validates our commitment to value people over profit, process, and product. We will continue to lean into this philosophy by generating financial well-being for all and cultivating legacy-defining moments for those we serve!”

Michigan Saves is a non-profit organization that provides a clean energy lending program that assists homeowners with finding an authorized contractor, an online application for financing, and connecting with a qualified lender. To learn more about Michigan Saves, visit www.MichiganSaves.org.

 


 

 

Parkside Credit Union Members Vote to Join TRUE Community Credit Union

Parkside Credit Union will officially join with TRUECCU on January 1, 2024.

  

JACKSON, MI – November 16, 2023 – Following a vote that concluded on November 15, Parkside Credit Union members have voted "Yes" to join TRUE Community Credit Union, effective January 1, 2024. This merger will bring together the collective strengths of both credit unions, resulting in expanded services, increased opportunity, and enhanced convenience for members.

The decision to merge with TRUECCU was made after careful consideration and extensive discussions among the Boards and leadership teams of both credit unions. By joining forces, Parkside Credit Union and TRUECCU aim to create a more robust organization that can better serve the evolving needs of their members.

“To say we’re excited to welcome Parkside Credit Union members to the TRUE Community family is an understatement,” said Chrissy Siders, President and CEO of TRUE Community Credit Union. “Together, as TRUE Community Credit Union, we stand, ready to empower and uplift our members, our employees, our communities, and our collective future. We are grateful to be a trusted partner and for the opportunities in front of us to generate financial well-being for all by cultivating legacy-defining moments for those we serve.”

The merger between Parkside Credit Union and TRUECCU is a testament to their shared commitment to provide exceptional financial services and support to the members, teams, and communities they serve.

“We are thrilled that our members have voted in favor of this merger,” said Janet Thompson, President and CEO of Parkside Credit Union. “This successful vote is a testament to the unity and strength of our credit union family. Together, we look forward to a bright financial future of combined resources and expertise to offer a broader range of financial solutions to members.”

Parkside Credit Union members can look forward to an increased variety of products and services, enhanced technology solutions, and an extended branch network. After the merger is complete, TRUECCU will add three branch locations in Wayne County to its 12-branch roster within Jackson, Ingham, and Washtenaw counties.

 


 
 
Credit Union Charity Golf Outing Raises Funds to Help People with Nonverbal Autism Find Their Voice
Six southern Michigan credit unions planned the event that raised $8,000
 
JACKSON, MI, October 24, 2023 – The Southern Michigan (SoMi) Chapter of Credit Unions raised $8,000 for Jasmynn’s Voice at their 2023 SoMi Charity Golf Outing. Jasmynn’s Voice is a nonprofit that aims to give iPads as Alternative Augmentative Communication (AAC) devices to those who have autism and struggle with language deficits or delays.
 
Using AAC devices have been shown to improve behavioral struggles, anxiety, and frustration for nonverbal individuals because they have the tools and guidance to be understood by those in the speaking, neurotypical world.
 
Jasmynn, the namesake of Jasmynn’s Voice, was diagnosed with autism at age three. She was given her first AAC device at age four, which allowed her to communicate with her family who, in turn, were able to discover more about their nonverbal daughter. Jasmynn has flourished since receiving an AAC device. Since its founding in 2012, Jasmynn’s Voice has given several hundred individuals the ability to find their voice using iPad technology and educational apps. To learn more about Jasmynn’s Voice, visit jasmynnsvoice.org.
 
The SoMi Chapter of Credit Unions exists to promote, perfect, and protect credit unions and the credit union movement. They were formed from eight separate credit unions located in Jackson, Lenawee, and Washtenaw counties.
 
The charity golf outing was made possible because of the combined collaboration and contributions of six credit unions: Aeroquip Credit Union, American 1 Credit Union, Community Choice Credit Union, South Central Credit Union, TLC Community Credit Union, and TRUE Community Credit Union.
 
Visit SoMiChapter.org to learn more about the Southern Michigan Chapter of Credit Unions and its golf outing fundraiser.

 


 

TRUE Community Credit Union's CEO Stands with Andy’s Place in aHeartfelt Commitment to

Address Addiction in Our Community

SEPTEMBER 14TH, 2023- The Jackson Area Transportation Authority is proud to announce TRUE Community CreditUnion's donation of $2,000 to provide bus passes to residents of Andy’s Place, arevolutionary recovery housing project in Jackson which addresses substance abuserecovery holistically.

 
Andy's Place provides long-term care for individuals struggling with opioid and othersubstance abuse disorders. The recovery housing development consists of 50 low-incomeunits with permanent supportive services for people recovering from addiction and theirfamilies. Research has shown that a key component to successful recovery is the restoringof families and the program provides the opportunity to keep families together in a safeenvironment.
 
"This support comes with a grateful heart and a heavy heart," said Chrissy Siders, President& CEO of TRUE Community Credit Union. "I lost my sister, Loralee, to drug and alcoholaddiction just two years ago. She was a bright light in a dark world, and I only wish shecould have found recovery in the way those who experience Andy’s Place do. We standalongside Andy’s Place to be a strong voice in our community, to have a listening ear, andto create a community that is healthier, more understanding, and more educated on theimpact of addiction on families and communities."
 
The Jackson Area Transportation Authority is dedicated to providing safe, reliable, andaccessible transportation services to the residents of Jackson County. With a steadfastcommitment to fostering growth and development, JATA plays a pivotal role in improvingthe quality of life for individuals in the region.
 
"On behalf of JATA and our Board of Directors, I would like to extend our deepestgratitude to TRUE Community Credit Union for their generous donation. This invaluablesupport not only aids Andy’s Place residents on their path to recovery but alsounderscores the significance of community and compassion in the battle againstsubstance use disorder. TRUE CCU's commitment to our community is trulycommendable, and we are honored to have them as partners in this journey towards ahealthier and brighter future for Jackson," said Michael Brown, Executive Director of JATA.

 


TRUE COMMUNITY CREDIT UNION AND PARKSIDE CREDIT UNION

 ANNOUNCE MERGER PLANS

Merger represents significant opportunities for both credit unions.

JACKSON, MI – July 26, 2023- TRUE Community Credit Union and Parkside Credit Union, two well-established financial institutions known for their dedication to serving their members and communities for 70 years, are pleased to announce their intention to merge. The merger will produce a stronger, more comprehensive financial institution that will offer additional services, increased convenience, and ongoing support to members.

 

The merger represents a significant opportunity for both credit unions. By combining their strengths and resources, TRUE Community Credit Union and Parkside Credit Union will offer an even wider range of products and services, enhanced technology, and an expanded branch network to meet the evolving needs of their members.

The leadership of both credit unions express confidence that the merger will bring substantial benefits to their members, employees, and communities.

Chrissy Siders, President and CEO of TRUE Community Credit Union stated, "We are so excited to join forces with Parkside Credit Union as we embark on this transformative journey. Together, we embrace a shared vision, combining our strengths and resources to create an unparalleled financial experience that will stand as a testament to our unwavering commitment to our members, our communities, and our teams."

 

Janet Thompson, President and CEO of Parkside Credit Union, said, "Our partnership with TRUE Community Credit Union will build a brighter future for both our members and our employees. The alignment of our strategies and cultures as well as a shared vision makes this an ideal collaboration, and we are excited to write the next chapter in our combined credit union’s legacy together."

 

TRUE Community Credit Union, headquartered in Jackson, has twelve branch locations in Jackson, Ingham, and Washtenaw counties. Parkside Credit Union's headquarters in Westland, offers three branch locations in Wayne County. The combined credit union will retain the name and brand of TRUE Community Credit Union with its mission to cultivate legacy defining moments for the people and places they serve for generations to come by empowering members to achieve their financial goals.

 

TRUE Community Credit Union and Parkside Credit Union will work closely with regulatory authorities and stakeholders to obtain the necessary approvals, finalizing the merger on January 1, 2024.


TRUE Community Credit Union Partners with Nuestra Comunidad to Support Scholarship Fund for Hispanic Students

 

 

JACKSON, MI, July 6, 2023 – Nuestra Comunidad is delighted to announce that TRUE Community Credit Union has pledged its support to the Nuestra Comunidad scholarship fund, benefiting Hispanic students in the Jackson community. TRUE Community Credit Union’s financial support and resources will go specifically toward the scholarship fund that will empower and uplift Hispanic students, helping them pursue their academic goals.

 

“We take great pride in our support of Nuestra Comunidad and our contribution towards the establishment of the scholarship fund. By investing in the educational aspirations of Hispanic students, we are investing in the future of our community and cultivating legacy defining moments that will shape the people and places we serve,” said Chrissy Siders, President and CEO of TRUE Community Credit Union.

 

Leticia Albarran, Co-Founder and Chair of the Board of Directors for Nuestra Comunidad, said, “Partnering with TRUE Community Credit Union is momentous for us at Nuestra Comunidad and a win for the community. Witnessing their dedication and actively taking a role in uplifting the Jackson Hispanic/Latino community is inspiring and aligns with our mission of providing accessibility and resources to Hispanic/Latino students for higher education. Their generosity is going to have a lasting impact and make significant changes in students’ lives for decades to come, as it impacts the family unit, not just an individual.”

 

In addition, the 2023 Jackson Hispanic Heritage Festival will generate additional resources for the scholarship fund and Nuestra Comunidad. The festival is an annual celebration that brings together communities and showcases Hispanic culture's vibrant traditions, music, dance, art, and cuisine. It will take place on September 16 from 12 to 9:30 p.m. in Downtown Jackson. This year, attendees may take part in the fun while contributing to the Nuestra Comunidad scholarship fund via ticket sales, sponsorships, and donations.

 

For more information about the scholarship fund please visit: https://docs.google.com/forms/d/e/1FAIpQLSdBlqonR7VtmXxJiJWNUVUveGqgWJ4W-tqM7ifLxUBNvcWKXQ/viewform


TRUE Community Credit Union and American 1 Credit Union Partner for Police Week

The funds raised by the credit unions will be donated to Police Week Michigan Fund.

JACKSON, MI, May 15, 2023 – TRUE Community Credit Union and American 1 Credit Union are partnering to help raise funds for Police Week Michigan. The Police Week Michigan Fund celebrates law enforcement throughout our state, educates the public on law enforcement programs, and supports law enforcement through other programs.

"National Police week is a collaborative effort of many organizations dedicated to honoring America’s law enforcement community and we can’t think of a better way to participate than collaborating with our friends at American 1 Credit Union,” said TRUECCU President and CEO Chrissy Siders. “We believe it is critical to step into a space of honoring, remembering, and supporting law enforcement in our community and are grateful for the sacrifice and selflessness shown by the law enforcement community each day. Our neighborhoods and credit unions are better because of their presence!”

Police Week Michigan runs from Sunday, May 14 through Saturday, May 20. On Friday, May 19, team members of both credit unions will wear blue shirts and jeans in support of our law enforcement members.

"We have a responsibility to the communities we serve, and our continued partnership with TRUE Community Credit Union showcases our priority to do the right thing – no matter how unique the partnership,” said Martha Fuerstenau, President and CEO of American 1 Credit Union. “We feel strongly about supporting the police that protect our communities, and the funds raised from Police Week Michigan is used to educate the public and support law enforcement programs.”

 


 

TRUE Community Credit Union Wins Two National Top Workplaces Recognition Awards

TRUECCU recognized for Innovation and Work-Life Flexibility

JACKSON, MI, May 4, 2023 – The National Top Workplaces, which uses annual engagement survey data to grant honors to companies across the country doing exceptionally well in specific areas, announced its quarterly awards recipients. TRUE Community Credit Union has been honored to receive two National Top Workplace Awards for Innovation and Work-Life Flexibility.

 

“Recognition on a national level in the company of so many great organizations is something special. It affirms for us the work we’re doing is directly supporting the culture we want for our employees,” said TRUECCU Chief People Officer Heather Harback. “We promote a workplace where innovation is fueled through the ideas of an empowered group of individuals and where each person is encouraged to ask for what they need to be successful in all areas of their life.”

 

The Top Workplaces for Innovation Award recognizes organizations that have created a culture where new ideas are encouraged, which helps employees to reach their full potential and benefits performance. The Top Workplaces for Work-Life Flexibility Award recognizes organizations that have built a culture that enables employees to meet the demands of their personal lives while maintaining high performance.

 

TRUE has succeeded in these areas in various ways. Examples include upgrading their Digital Banking platform, creating new positions that support innovation and the capacity to innovate, leaning into team members for diverse voices and perspectives to drive change in the workplace, providing more opportunities for hybrid and remote work in areas that can support it, and providing support and flexibility through the pandemic and beyond in order for team members to care for themselves and their families.

 

“I continue to be blown away by the entire TRUE Community Credit Union Team, and their tireless efforts day in and day out to be TRUE to our members, TRUE to our communities, and TRUE to each other,” said TRUECCU President and CEO Chrissy Siders. “We are so humbled to receive these National Top Workplaces Awards. Attaining this honor validates our commitment to value people over profit, process, and product. Our passion for people runs deep and while we always have much work to do, I am grateful our employees feel seen, heard, and recognized for their efforts. The employee engagement survey is just one way that we flex our value of two-way feedback, graciously welcomed and respectfully given. However, we don’t want to rest on our laurels. We can’t wait to dig into the valuable feedback as we continue to respond, invest, serve, and engage our TRUE family!”

 

Visit www.TRUECCU.com to learn more about TRUE, its products and services, and the culture that allows them to provide the best service to their members.

 


TRUE Community Credit Union Celebrates its 70th Birthday

JACKSON, MI, May 1, 2023 – TRUE Community Credit Union was delighted to celebrate its 70th birthday on Friday, April 28.

 

TRUE Community provided cupcakes and party favors to members who visited any of its 12 branches, and is hosting a month-long giveaway of $70 to 70 winners. The drawing is open from April 24 through May 21, with winners announced on Monday, May 22.

 

“We are so excited to be celebrating 70 years of being TRUE to our members, TRUE to our communities, and TRUE to each other!” said TRUECCU President and CEO Chrissy Siders. “I am so grateful to that small committee of individuals that met 70 years ago to form a financial cooperative to provide members with a safe, convenient place to save, and a source of credit, when needed, at or better than competitor’s rates. I am also grateful for all of the people that have come and gone, and still remain, over the past 70 years, who continue to provide that same vision, plus so much more! We can’t wait to continue cultivating legacy-defining moments for countless years to come!”

What began in 1953 as the financial cooperative Jackson Consumers Power Employees Federal Credit Union has evolved to serve its changing membership and has become one of the strongest and financially healthy credit unions in the state. In the fall of 2020, the credit union changed from a federally chartered to a state-chartered credit union to expand its membership to anyone that lives, works, worships, or attends school in Michigan and became known as CP Financial Credit Union.

More growth proceeded as CP merged with Washtenaw Federal Credit Union in January 2021 to become TRUE Community Credit Union. Today the credit union serves more than 65,000 members with $700 million in assets and 12 branch locations in Jackson, Ingham, and Washtenaw counties, and brings a combined 138 years of serving members, communities, and employees.

Visit www.TRUECCU.com to learn more about TRUE, its products and services, and the culture that allows them to provide the best service to their members.

 


 

TRUE Community Credit Union Announces 2023 Scholarship Award Winners

Five winners will receive $1,000 each for their postsecondary education

 

JACKSON, MI, April 24, 2023 – TRUE Community Credit Union is pleased to announce the recipients of five scholarships. The scholarships are awarded each year as part of TRUE Community Credit Union’s education program.

 

This year, five students were each awarded a $1,000 scholarship, paid to the college, university, or technical school they are attending in the fall. The winners are:

  • Alivia Smith from Jackson will be attending Jackson College to study Business.
  • Philip Coughlin from Brooklyn will be attending Northern Michigan University to study Cybersecurity.
  • Mit Foley from Saginaw will be attending Michigan State University to study Human Biology.
  • Keegan Schoendorf from Michigan Center will be attending Michigan State University to study Nursing.
  • Karson Schroeder from Jackson will be attending Spring Arbor University to study Broadcasting.

 

Both traditional students graduating in 2023 and non-traditional students over the age of 25 with a high school diploma or GED seeking a degree or return to complete a degree were eligible for the scholarship. TRUE Community Credit Union embraces the chance to work with youth around the state and is dedicated to promoting the Partnership in Education program.

 

Congratulations to the 2023 TRUE Community scholarship winners!

 


 

TRUE Community Credit Union Hires Vice President of Digital Transformation

The Digital Transformation team will drive our digital-first initiatives

 

JACKSON, MI, April 13, 2023 – TRUE Community Credit Union is excited to announce the addition Jonathan Beard as Vice President of Digital Transformation.

 

Beard says, “I am very excited to join the TRUE Community Credit Union team as I think we are at a key point where we can realize tremendous benefits for our members by leveraging cutting edge digital technology. We will be better able to serve them where they are and help them live better lives as their preferred financial institution partners. Whether this means using emerging artificial intelligence techniques or iterating on the latest fintech innovations, our objective is to create a world-class experience for our members.”

 

With over twenty years of professional software development experience, Beard and the Digital Transformation team will design and execute the credit union’s digital strategy. This includes development and execution of a high-impact digital-first vision with product and service innovation and an enhanced member experience.

 

“Jon brings a vast array of experience leading digital transformation within legacy systems," says Jason Matley, TRUECCU Executive Vice President and Chief Strategy Officer. “His vision and his passion for innovation will be instrumental in ensuring the credit union’s success in the coming years. Adding Jon to the team will allow for a level of agility in the digital space that enables our amazing team to serve our members as they navigate their legacy-defining moments.” 

 

Visit www.TRUECCU.com to learn more about us, our products, and our services.

 


 

TRUE Community Credit Union Leader Recognized with ATHENA Leadership Award

 
JACKSON, MI, February 7, 2023 – TRUE Community Credit Union is proud to recognize and congratulate Chief Member Experience Office Sarah Ermatinger as the 2023 Jackson County ATHENA Leadership Award winner.
 
The ATHENA Leadership Award was one of several community awards presented by the Jackson County Chamber of Commerce during their Night of Distinction. Those nominated for the ATHENA Leadership Award must demonstrate excellence, creativity, and initiative throughout their career, donate their time and talents to improve the quality of life for others, and help women reach their full leadership potential through mentorship roles or relationships, while contributing significantly to the Jackson Community.
 
“The entire TRUE Community Credit Union Team is proud beyond measure of Sarah’s accomplishment, being awarded the 2023 ATHENA Leadership Award,” said TRUE Community Credit Union President and CEO Chrissy Siders. “Sarah demonstrates excellence, creativity, and initiative, selflessly donating her time and talents to improve the quality of life for others, and helping women reach their full leadership potential through mentorship, all while contributing significantly to the Jackson Community. She strives for excellence in everything, leads with creativity and heart always, and shows up with an immense amount of initiative to everything she pours herself into. She embodies humility and authenticity, and TRUE Community Credit Union is better because of her.”
 
Presented to leaders across professional sectors, the ATHENA Leadership Award’s rich history, international scope, and focus on mentorship distinguishes it as one of the most prestigious leadership awards one can receive.

Presented to leaders across professional sectors, the Athena Leadership Award’s rich history, international scope, and focus on mentorship distinguishes it as one of the most prestigious leadership awards one can receive.


  

TRUE Community Credit Union Named a Detroit Free Press Winner of the Michigan Top Workplaces 2022 Award

TRUECCU Has Been Awarded the Honor for the Eighth Time

JACKSON, MI, November 23, 2022 – TRUE Community Credit Union has been awarded a Top Workplaces 2022 honor by Detroit Free Press Top Workplaces. This is the eighth Top Workplaces Award TRUECCU has received in less than 10 years.

 

“We are so humbled to receive the award of Top Workplace,” said Chrissy Siders, President and CEO of TRUE Community Credit Union. “Attaining this honor is a reflection of our commitment to value people over profit, process, and product. We work hard to create and protect an inclusive environment where differences are celebrated, diversity is embraced, and our whole selves are seen and accepted. The employee engagement survey is a true testament to that work and our value of two-way feedback, graciously welcomed and respectfully given. We can’t wait to dig into the valuable feedback our employees provided to ensure our workplace always remains committed to a culture that listens, understands, and responds to the needs of our employees.”

 

The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage LLC. The confidential survey uniquely measures 15 culture drivers critical to the success of any organization, including alignment, execution, and connection, just to name a few.

 

“We are intentional about our efforts to provide an environment where each of our team members feel there isn’t another workplace they’d rather be part of,” added Heather Harback, VP of People and Culture. “We are committed to the difficult, yet rewarding, work of providing space for a work life that encourages, invests, and values our employees so they return home each day to their friends, families, and communities with energy to spare and joy to share.”

 

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, Energage CEO. “That's something to be proud of. In today's market, leaders must ensure they’re allowing employees to have a voice and be heard. That's paramount. Top Workplaces do this, and it pays dividends.”

 

TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and welcomes members who live, work, worship, or attend school in Michigan. We take a unique approach to our work, pursuing joy when we walk in each day and maintaining joy as we leave. We seek to extend that spirit of joy to our members and those we interact with as well.


 

TRUE Community Credit Union Celebrates CU Kind Day With Random Acts of Kindness 

JACKSON, MI, October 11, 2022 – TRUE Community Credit Union celebrated CU Kind Day with random acts of kindness throughout the communities we serve. Our 211 team members were provided resources to spread these acts of kindness on Monday, October 10, such as buying coffees for random coffee shop customers, donating to local homeless and animal shelters, or helping pay for someone’s gas. 

“The world is so chaotic and noisy these days, and quite honestly, it can feel as though kindness doesn’t exist anymore,” said TRUECCU President and CEO Chrissy Siders. “CU Kind Day is an opportunity for us to highlight our commitment to be true to our members, true to our communities, and true to each other. I love the hearts of our employees and their desire to give back to the communities we live, work, and play in. The TRUE Team is a daily reminder of harmony, peace, and goodness, and we love blessing our communities!” 

TRUECCU has a huge passion for serving members, our community, and each other. TRUECCU gives back all year round through our #TRUEGiving initiatives, such as supporting local charities and causes each week with Dress Down Fridays for our team or supporting organizations through charitable requests.  

CU Kind Day is an annual day of kindness and gives credit unions the opportunity to showcase how much they care for their communities. TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and welcomes members who live, work, worship, or attend school in Michigan. 


 

TRUE Community and American 1 Partner to Support Lights of Love

In September 2022, American 1 Credit Union and TRUE Community Credit Union hosted the final Hit 'em Fore Hospice Golf Benefit. Raising more than half a million dollars for the Henry Ford Hospice Home over 22 years, the two community-oriented credit unions decided to shift gears to support the existing Lights of Love fundraiser, organized and hosted by Henry Ford Jackson Hospital.  

Lights of Love is a chance to warm hearts and welcome the holiday season with the Henry Ford Jackson Hospital community. Community members are invited to sponsor "light" in celebration or memory of a loved one, family member, or pet. This year's event will take place on Wednesday, December 7, at 6:00 p.m., in the main lobby of Henry Ford Jackson Hospital.

"Our partnership with TRUE Community Credit Union and Henry Ford Jackson Hospital proves that boldly serving our community comes first," said President/CEO of American 1 Credit Union and Chair of the Henry Ford Health Jackson Board of Trustees Martha Fuerstenau. "We invite you to join us in supporting the Henry Ford Hospice Home through this touching event that welcomes the holiday season in the most beautiful and heartfelt way."

All gifts to Lights of Love support Henry Ford Jackson Hospice, which offers compassionate end-of-life care to all who need it, regardless of their ability to pay for care. Every tax-deductible gift helps provide these vital services to the community so that patients and their families can share moments of peace, love, and connection during a difficult time.

President/CEO of TRUE Community Credit Union and Chair for the Henry Ford Hospice Board Chrissy Siders stated, "We are so excited to continue our partnership with American 1 Credit Union as we transition our fundraising to Lights of Love. We are blessed to have the Henry Ford Jackson Hospice Home in our community to serve families during their loved one's end of life. The funds raised from Lights of Love will benefit families in need and allow them to experience the care that only the hospice home team can provide. We are humbled and honored to be part of this legacy-defining moment for our community."

To honor your loved one through your gift, please visit henryford.com/LightsofLove. Your contribution adds your loved one's name to the Lights of Love scroll in Henry Ford Jackson Hospital's lobby and an online scroll. To participate, submit your information by Friday, November 18, to be included on the printed scroll at the unveiling on December 7.

Henry Ford Hospice Home is the only residence for end-of-life care in Jackson County. The facility offers private patient rooms with sleeping space for loved ones, a water therapy spa room with walk-in tub, and features that encourage family gatherings, such as outdoor patios and walking paths, a gazebo and garden, a children's playground, and two lounge areas with kitchens.


 

TRUE Community and TRUE Community Exceed a Half a Million Dollars Raised for the Hospice Home

Jackson, MI – After going strong for 22 years, the annual Hit ‘em Fore Hospice Golf Benefit committee hosted their final golf benefit on Thursday, September 15. The unique partnership of American 1 Credit Union and TRUE Community Credit Union will continue, shifting focus to the existing Lights of Love fundraiser, with all proceeds benefiting the Henry Ford Hospice Home in Jackson. 

This year’s golf benefit exceeded fundraising records by raising $71,145.30. Of this total, the team generated a day-of event record of nearly $9,000 through prize raffles, a 50/50 raffle, a pink ball game, mulligan and grenade shot sales, and two Beat the LPGA Pro games.

In 22 years of fundraising, the team raised $516,831.80 for the Henry Ford Jackson Hospice Home.    

Also running for more than 20 years, the Lights of Love fundraiser traditionally welcomes the holiday season with the lighting of the evergreens in front of Henry Ford Health Hospital in Jackson. Patrons can purchase tributes to loved ones that will be displayed at the event. To make a gift, visit www.henryford.com/LightsofLove and submit your information no later than Friday, November 18, to be included on the printed scroll at the unveiling on December 7.

“I am overwhelmed by the passion and commitment displayed by the TRUE Community Credit Union and American 1 Credit Union team,” said Chrissy Siders, President/CEO of TRUE Community Credit Union and Chair of the Henry Ford Jackson Hospice Board. “Our partnership paired with the support from the Henry Ford Jackson team, allows us to come alongside families in our community who desire for their loved one to peacefully pass with first-class end-of-life care at the Henry Ford Jackson Hospice Home. I am honored to be part of this team and the Jackson community and grateful for each individual and business who chose to invest their time and treasures in this cause. While this was our last year hosting the golf outing, I am excited for our future collaboration on Lights of Love as we continue to raise funds for this key legacy-defining moment for those in need.”

Since 2019, American 1 and TRUE Community have joined forces in support of the Henry Ford Jackson Hospice Home.

“There’s something powerful about community members coming together, championing for such an important cause like hospice care, which is why I deeply appreciate the partnership of American 1 and TRUE Community,” said Martha Fuerstenau, President/CEO of American 1 Credit Union and Chair of the Henry Ford Health Jackson Board of Directors. “As we transition to the Lights of Love fundraiser, I look forward to continued success and collaboration for the Henry Ford Jackson Hospice Home.”

The record-breaking proceeds from this year’s event directly benefit local families needing the unique end-of-life care provided by the Hospice Home. Numerous sponsors, supporters, and volunteers, along with the combined energy of the two credit unions, are what contributed to the success of this year’s outing. To view a complete list of 2022 event sponsors, visit https://hitemforehospice.org/

Henry Ford Jackson Hospice Home is the only residence for end-of-life care in Jackson County. The Hospice Home offers private patient rooms with sleeping space for loved ones, a water therapy spa room with a walk-in tub, and features that encourage family gatherings, such as outdoor patios and walking paths, a gazebo and garden, a children’s playground, and two lounge areas with kitchens.


 

TRUE COMMUNITY CREDIT UNION BREAKS GROUND AT NEW BRANCH LOCATION

THE NEW STAND-ALONE BRANCH LOCATION ON PARNALL ROAD WILL PROVIDE MEMBERS WITH MORE ACCESSIBILITY.

JACKSON, MI, September 1, 2022 – TRUE Community Credit Union broke ground today for its newest branch, located at 1309 W Parnall Rd. in Jackson. The new stand-alone site will be 2,570 square feet in size and will be the new home of the Country Market branch.

Speakers at today’s ceremony included TRUE Community Credit Union President and CEO Chrissy Siders, Chief Experience Officer Sarah Ermatinger, and Board Chairman Quentin Guinn.

“We are so excited to expand our footprint by relocating our Country Market branch a hop, skip, and a jump down the road to our new Parnall Road location,” said Siders. “This expansion will allow us to provide expanded products and services to our loyal members, including a bigger and better branch, conveniently located with enhanced technology to meet our members’ needs.”

In addition to the current branch features members have, the new Parnall Road branch will offer enhanced technology to make it more accessible to members, including four video drive-thru tellers. Members can use the video tellers to communicate with a TRUE Community Credit Union teller via video during business hours, and can also be used as ATMs 24 hours a day. TRUE Community Credit Union plans to open the new location in 2023.

 

TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and welcomes members who live, work, worship, or attend school in Michigan.


 

TRUE COMMUNITY CREDIT UNION CELEBRATES NATIONAL FINANCIAL LITERACY MONTH

TRUE Community Credit Union provides new youth opportunities.

JACKSON, MI. April 26, 2022 – TRUE Community Credit Union announces the recipients of 10 scholarships as part of National Financial Literacy Month.

TRUE Community Credit Union awarded 10 students with a $500 scholarship each. This year students graduating high school in the 2022 graduating class and students over the age of 23 that have a high school diploma or their GED and are now seeking a degree or returning to complete their degree had the opportunity to apply.

Applicants submitted an essay on how Financial Education prepares you for your future.

Chrissy Siders, President/ CEO of TRUE Community Credit Union, stated, “At TRUE Community, we feel an innate obligation to teach youth the importance of saving, sharing, and spending money wisely. This responsibility extends to the many educational opportunities we offer in our communities and with our partners. This work is key to our mission to cultivate legacy-defining moments for the people and places we serve for generations to come as we are very aware of the impact our youth have on the future. We feel blessed to have the opportunity to pour into the lives of our youth.”

The recipients of the 2022 Scholarships are:

  • Danielle R. Shemanski

Jackson, Michigan

  • Maurice M. Imhoff

Jackson, Michigan

  • Josef A. Bulko

Concord, Michigan

  • Noah C. Slessor

Brooklyn, MI

  • Mia I. Taylor

Brooklyn, Michigan

  • Dezamae Dilyard

Jonesville, MI

  • Collin G. Marsh

Brooklyn, Michigan

  • Lindsey M Swank

Brooklyn, Michigan

  • Faythe A. Miller

Jackson, Michigan

  • Bailey M. Surque

Brooklyn, Michigan

TRUE Community Credit Union is dedicated to maintaining its 30-year heritage of serving over 30 schools to promote the Partnership in Education program. TRUE Community embraces the chance to work with youth around the state.


 

STAFF NOMINATES TEAM MEMBERS FOR VARIOUS AWARDS

TRUE Community Credit Union awards their 2021 Annual Employee Awards 

JACKSON, MI, February 23, 2022 – TRUE Community Credit Union awards 10 individuals as part of their Annual Employee Awards. The awards were announced during an all-staff meeting on February 10, 2022. The awards were given based on personal nominations from team members.

Heather Harback, Vice President of People and Culture Management, says, "We have an amazing team who deliver on our values every day. The Annual Employee Awards create the opportunity for any employee to nominate and recognize someone who is consistently living out those values and going above and beyond for our members, community and teammates. Our winners were voted on by their peers, and that signifies the incredible impact they’ve had at TRUECCU.”

Awards were given in three categories: The Value Champion Awards, The Pillar Awards and Employee of the Year Award. Within these three categories, the awards were broken down again by our Values, Member Service and Community. The winners of each category are the following:

The 2021 Values Champion Awards:

  • Paige Noppe – Joy: Making joy common in uncommon places.
  • Perry Nichols and Doug Cole – Stewardship: Exceptional stewardship of all interests entrusted to the credit unions care.
  • Daphne Smith – People: Focuses on people over profit, process and product.
  • Kayla Muraski – Empower: An empowered organization founded in experience-focused solutions.
  • Amanda Fracker – Gratitude: Unwavering faith in people and the virtues of gratitude and humility.
  • Abby Hawkins – Feedback: Two-Way feedback graciously welcomed and respectfully given.
  • Shannon Hines – Curiosity: Relentless curiosity.
  • Racquel Staelens – Opportunity: A deep-seated appetite to realize opportunity through innovation.

The 2021 Pillar Award Nominees:

  • Shannon Hines – Member-Centered: This individual maintains a clear and consistent focus on member service/ experience throughout their work.
  • Chad VanRiper – Community-Minded: This individual is fully committed to volunteering their time and talents in the community.
  • Perry Nichols – TRUE-Team Focused: Contributing to a great place to work is this individual's jam.

The 2021 Employee of the Year:

  • Cam Shultz – Employee of the Year: Someone who demonstrates the very best of TRUECCU and our culture consistently.

"Cam embodies all that TRUECCU strives to be to its members, employees and communities," says Chrissy Siders, President/ CEO. "He consistently lives out TRUECCU's purpose, mission, vision and values with a smile on his face and a pep in his step. Cam exudes joy, tackles challenges, leads with grace and deeply values people. He is one of a kind! We are blessed to have Cam use his gifts, skills and abilities at TRUECCU, and we are better because of what he brings to the TRUE Family!"

TRUE Community Credit Union is a team-oriented organization that builds on the strengths of its team members and provides exceptional service to members of Jackson, Ingham and Washtenaw Counties.


 

 

TRUE COMMUNITY CREDIT UNION OPENS NEW BRANCH IN VANDERCOOK LAKE

TRUE Community Credit Union will serve more members by expanding footprint.

Jackson, MI, October 27, 2021- TRUE Community Credit Union has opened a new branch in Vandercook Lake. The new site is located at 1304 East McDevitt Ave., Jackson, MI  next to Biggby Coffee.

The branch officially opened on October 18, 2021, with the grand opening on October 26, 2021. TRUE Community Credit Union celebrated its grand opening by partnering with Biggby Coffee to purchase coffee for Biggby customers and TRUE Community Credit Union members from 10 a.m. to 1 p.m. In addition, the Jackson County Chamber of Commerce hosted a ribbon-cutting ceremony to commemorate the grand opening.

Chrissy Siders, President/CEO of TRUE Community Credit Union stated, “We could not be more excited to begin serving members at our new Vandercook Lake Branch! This branch is just another example of our commitment to be TRUE to our members in both location and technology. For the past several years, we have received a stream of requests for a location in this area and are extremely excited at this opportunity to fulfill that ask and neighbor with a community-focused local business like Biggby”.

The Vandercook Lake branch location will feature a Video Teller/ATM Machine. This new technology will allow members to interact with a TRUE Community Credit Union Teller during business hours via video. The Video Teller/ATM can also be used as an ATM 24 hours a day.

TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and accepts membership from anybody who lives, works, worships, or attends school in the state of Michigan.

 To learn more about TRUE Community Credit Union, visit TRUECCU.com.

 


 

American 1 and TRUE Community Announce Record-Breaking Fundraiser Results for Hospice Home

 

Jackson, MI – November 5th -  In its 21 year history, the Annual Hit ‘Em Fore Hospice Golf Benefit went off without a hitch, thanks to the unique partnership of American 1 Credit Union and TRUE Community Credit Union.

This year’s event, which took place at the Grande Golf Club on Monday, Sept. 13, exceeded previous fundraising records by raising more than $68,000. Of this total, $5,000 was brought in the day of the event itself through basket raffles, a 50/50 raffle, mulligan sales, and tumblers – which was another event record.

“The partnership between American 1 Credit Union and TRUE Community Credit Union was once again incredible to be part of,” said Martha Fuerstenau, President/CEO of American 1 Credit Union and Chair of the Henry Ford Allegiance Health Board of Directors. “I’m glad the event could be put on safely in-person after being held virtually in 2020. There’s something powerful about community members coming together, fighting for such an important cause like hospice care. Thank you to the community, volunteers, sponsors and staff members who made this event possible and a major success.”

The record-breaking proceeds from this year’s event directly benefit local families in need of the unique end-of-life care provided by the Hospice Home. Numerous sponsors, supporters, and volunteers, along with the combined energy of the two credit unions are what contributed to the success of this year’s outing. A full list of 2021 event sponsors can be viewed at https://hitemforehospice.org/.

“I am overwhelmed by the passion and commitment exuded by the TRUE Community Credit Union and American 1 Credit Union team,” said Chrissy Siders, President/CEO of TRUE Community Credit Union and Chair of the Henry Ford Allegiance Hospice Board. “Our collaboration alongside the Henry Ford Allegiance Health team generated not only a substantial financial gift, but also an impactful contribution for the families in our community who desire for their loved one to receive their end of life care at the Henry Ford Allegiance Hospice Home. I am honored to be part of this team and the Jackson Community and grateful for the sponsors for their support of this gem in our community. It is refreshing to see this level of collaboration during the current times we are living in, and I am thankful for our shared belief that we are stronger and better together.”

Since 2019, American 1 and TRUE Community have joined forces in support of the Henry Ford Allegiance Hospice Home.  The outing has raised more than $439,000 for the Hospice Home since its inception in 2000.

For more information or to stay up-to-date on next year’s event, follow along on Facebook at www.facebook.com/hitemforehospice.

Henry Ford Allegiance Hospice Home is the only residence for end-of-life care in Jackson County. The Hospice Home offers private patient rooms with sleeping space for loved ones, a water therapy spa room with walk-in tub, and features that encourage family gatherings, such as outdoor patios and walking paths, a gazebo and garden, children’s playground, and two lounge areas with kitchens.

###


TRUE Community Credit Union, Consumers Energy and Michigan Saves partner to offer a new promotion to help for Jackson residents.

 
JACKSON, MI. May 19, 2021– TRUE Community Credit Union, Consumers Energy, and Michigan Saves have teamed up to provide Jackson County residents a clean energy financing promotion for residential energy efficient upgrades.
 
Michigan Saves is a non-profit organization that provides a clean energy lending program that assists homeowners with finding an authorized contractor, an online application for financing and connecting with a qualified lender.
 
“We are delighted to announce this special offer for Jackson County residents,” said Mary Templeton, president and CEO of Michigan Saves. “This partnership offers even more reasons to make the investment in a safe, clean, efficient home. We’ve lined up the incentives and the resources that help make it easy, affordable, and accessible for people who live in Jackson County.”
 
TRUE Community Credit Union is proud to be a Michigan Saves lending partner that offers low-interest loans for qualified energy saving upgrades. For projects completed by Oct. 31, Jackson County homeowners are eligible for below-market interest rates with flexible terms up to 15 years with no penalty for early repayment.
 
Chrissy Siders, President/CEO of TRUE Community Credit Union, stated “We are ecstatic to be launching the Michigan Saves product in Jackson County. This initiative is just one of many that was born out of our recent merger and is another example of TRUE Community Credit Union’s vision to partner with our members to write a life story that stretches beyond their imagination. We are blessed to continue our rich history with Consumers Energy and to deepen our relationship with Michigan Saves as we honor our TRUE commitment to our community”.
 
To launch the program in Jackson, Consumers Energy is covering up to the first three payments for qualified and approved Michigan Saves loans up to $500 per project.
 
“Consumers Energy is committed to helping Michigan residents reduce energy waste as part of our Clean Energy Plan to protect the planet,” said Teri VanSumeren, Consumers Energy’s executive director of energy waste reduction. “This collaboration with TRUE Community Credit Union and Michigan Saves will open doors for many people to make upgrades that help their homes use energy more efficiently and reduce bills.”
 
To learn more about how residents can partake in this energy efficiency program, visit TRUECCU.com.

 

TRUE Community Donates to Local Schools

TRUE Community Credit Union donates $33,000 to schools in Michigan.
 
JACKSON, MI. February 8, 2021 – TRUE Community Credit Union donated $33,000 to schools in Jackson, Ingham and Washtenaw counties. TRUE Community Credit Union gave $1,000 to 33 local school partners that provide a TRUE Community Student-Run Credit Union program, the Jackson $aves program or both to their students. The donations are to help meet any student, staff or teacher needs. TRUE Community team members personally delivered the money to the schools today.
 
Chrissy Siders, President/CEO of TRUE Community Credit Union, stated, “We are humbled to be able to give this small token of our appreciation to the schools in our community. We can’t think of a group that embodies the definition of essential better than our educators. They are essential to the mental, physical, and social well-being of our future generations and we are grateful for this opportunity to come alongside them as a partner during these challenging times. Thank you just doesn’t seem to capture our gratitude for the teachers, administrators, and staff in our education system.”
 
TRUE Community Credit Union, formerly CP Financial Credit Union, has partnered with the Jackson, MI schools for more than 30 years, providing our Student-Run Credit Union Program. This program functions as a credit union branch; however, the students operate the in-school branches; this provides a unique, interactive way for students to learn about saving money and making good financial choices. The program is designed to serve students, teachers, and staff at participating schools.
 
TRUE Community Credit Union is proud to partner with the Jackson Community Foundation and the Jackson County Intermediate School district to bring Jackson $aves to our community. Jackson $aves is a free children’s savings account program designed to assist with education and training expenses after high school. Incoming kindergarteners are eligible to enroll. Students who enroll in the program will receive a $50.00 opening deposit into their Jackson $aves account. Students can save for their future at any TRUE Community branch location and any student branch location. Also, students can earn incentives to help grow their account.
 
Siders stated, “TRUE Community Credit Union’s commitment is to be TRUE to our members, TRUE to our communities and TRUE to our team. We are excited to show our commitment by being TRUE to our schools. We are a champion in supporting our mission to cultivate legacy-defining moments for the people and places served for generations to come.”
 

TRUE Community Credit Union Launches

CP Financial Credit Union and Washtenaw Federal Credit Union merge as TRUE Community Credit Union.

TRUE Community Credit Union officially launched on January 1st, 2021. CP Financial Credit Union located in Jackson, MI and Washtenaw Federal Credit Union located in Ypsilanti, MI have joined as TRUE Community.

TRUE Community Credit Union will serve more than 64,000 members with $600 million in assets and will offer 12 branch locations in Jackson, Ingham, and Washtenaw counties. TRUE Community Credit Union brings 138 combined years of serving members, communities, and employees. Chrissy Siders will serve as President/CEO, and Jason Matley will serve as Executive Vice President of Strategy and Transformation.

Chrissy Siders, CEO of TRUE Community Credit Union stated, “I know our purpose-driven team is poised and ready for 2021, our focus will be on our TRUE commitment; to be TRUE to our members, TRUE to our communities and TRUE to our team. We look forward to sharing the TRUE difference as we partner with our members and communities alike to write a life story that stretches beyond their imagination.”

TRUE Community Credit Union is a champion in supporting the mission to cultivate legacy-defining moments for the people and places served for generations to come and fosters a strong culture of a crazy-smart wickedly talented team who have a huge passion for serving members, community, and each other.

 

Coming Soon! TRUE Community Credit Union

Together...truly committed to you!

We are so pleased to announce plans to finalize a merger with Washtenaw Federal Credit Union!

Through a voting process, WFCU members approved the merger on November 10th, 2020. Members strongly favored the merger with an 84% approval. In addition to the merger, CP Financial Credit Union and Washtenaw Federal Credit Union will operate with a new name, TRUE Community Credit Union. The name change will officially take place on January 1st, 2020.

Plans include combining both teams of CPFCU and WFCU and retaining all staff as well as expanding membership eligibility under a state charter in which anyone who lives, works, worships or attends school in the state of Michigan will be invited to join.

TRUE Community Credit Union will have more than 63,000 members, $600 million in assets and will serve 12 branches located in Jackson, Ingham, and Washtenaw counties. TRUE Community Credit Union represents 138 combined years of serving members, communities, and employees.

For a few frequently asked questions about the merger process and name change, CLICK HERE

WATCH our announcement of our new name!

Read our PRESS RELEASE about our new name.

 


CP Financial Credit Union year in review with awards, state charter conversion, and plans for a merger with a rebrand

During 2020, CP Financial Credit Union has received numerous awards, successfully converted to a state charter, and announced plans for a merger and rebrand. CP Financial Credit Union 2020 Awards include:
 
•The Detroit Free Press recognized CP Financial Credit Union as a Top Workplace in the state of Michigan. CP Financial Credit Union has received this honor for seven consecutive years. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage,LLC.
 
•The Michigan Credit Union League and the Credit Union National Association awarded the Financial Education team with the Alphonse Desjardins Award. The Jackson SavesProgram was given this year’s honor for leadership within the credit union movement on behalf of youth and adult financial literacy.
 
•The Michigan Credit Union Foundation Award for Excellence in Consumer Education was awarded to CP Financial Credit Union’s Community Education Supervisor, Kelly Hatler.•Jackson Magazine awarded CP Financial Credit Union as The Best Credit Union as part of the Best of Jackson Awards, which are voted on by the community.
 
Chrissy Siders, CEO of CP Financial Credit Union stated “The challenges presented during 2020 could have threatened the good work and financial health of the credit union, instead it was a year to show our resiliency and ability to turn challenges into opportunities. We are proud of our accomplishments and humbled by the support of our members and communities.”
 
In 2020 CP Financial Credit Union successfully converted to a state charter, allowing anyone who lives, works, worships, or attends school in Michigan to become a member. CP Financial Credit Union will continue to expand with the announcement of a new branch coming to Vandercook Lake, MI in Spring 2021. In November, CP Financial Credit Union announced plans to merge with Washtenaw Federal Credit Union. Plans include combining both teams and retaining all staff. CP Financial Credit Union and Washtenaw Federal Credit Union will rebrand as TRUE Community Credit Union which will take effect January 1, 2021. Siders said, “Our purpose-driven team is poised and ready for 2021! Our priorities remain to meet our growing member needs, deliver our brand promise, deepen our member relationships and engage and grow our wickedly talented team. Our focus will be on our TRUE commitment; we will be TRUE to our members, TRUE to our communities, and TRUE to our team.”
 

CP Financial Credit Union has been awarded a Top Workplaces 2020 honor by The Detroit Free Press.

The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measures 15 drivers of engaged cultures that are critical to the success of any organization: including alignment, execution, and connection, just to name a few.
 
“In times of great change, it is more important than ever to maintain a connection among employees,” said Eric Rubino, Energage CEO. “When you give your employees a voice, you come together to navigate challenges and shape your path forward based on real-time insights into what works best for your organization. The Top Workplaces program can be that positive outcome your company can rally around in the coming months to celebrate leadership and the importance of maintaining an employee-focused culture, even during challenging times.”
 
Chrissy Siders, CEO of CP Financial Credit Union stated “We are so humbled to receive the award of Top Workplace for mid-size organizations for the seventh year in a row. Attaining this honor during a year such as this is a true testament to our commitment to value people over profit, process and product. Our team is driven by purpose and their resiliency has been on full display as they inspire the pursuit of a life well lived for our members and communities alike. The employee engagement survey allows us to live out our value of two-way feedback, graciously welcomed and respectfully given. We can’t wait to dig into the valuable feedback our employees provided to ensure our workplace always remains committed to a culture that understands and responds to the needs of our employees.”
 

Kasasa to Michigan Made Checking

We listened, we learned, and we have exciting news to share! We have completed a full review of our checking account programs and are ready to make a change starting with your Kasasa checking account. Effective November 1, 2020 your Kasasa checking account will be automatically charged to our new flagship account called Michigan Made Checking. If you currently have Choice Checking, your account will be automatically changed to our Just Checking account. There is nothing you need to do on your end, we have worked diligently to make this transition absolutely seamless for you.
 
Key things to know:
  • Your account number will not change
  • Your checking account suffix (0100,0110) will remain the same
  • You will not need to get a new debit card OR new checks
  • Your direct deposit, automatic payments, or automatic withdrawals will not be impacted, they will continue to work as scheduled and you will not have to make any changes
  • Nothing will change with your Overdraft Protection if you currently have the coverage
Find all of the fun details, here:

Member Survey

TRUE Community Credit Union will randomly survey members weekly to help us gauge member satisfaction. This survey,

Please note account information is not needed for the survey. 

 

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