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TRUE Community Credit Union Named a Detroit Free Press Winner of the Michigan Top Workplaces 2022 Award
TRUECCU Has Been Awarded the Honor for the Eighth Time
JACKSON, MI, November 23, 2022 – TRUE Community Credit Union has been awarded a Top Workplaces 2022 honor by Detroit Free Press Top Workplaces. This is the eighth Top Workplaces Award TRUECCU has received in less than 10 years.
“We are so humbled to receive the award of Top Workplace,” said Chrissy Siders, President and CEO of TRUE Community Credit Union. “Attaining this honor is a reflection of our commitment to value people over profit, process, and product. We work hard to create and protect an inclusive environment where differences are celebrated, diversity is embraced, and our whole selves are seen and accepted. The employee engagement survey is a true testament to that work and our value of two-way feedback, graciously welcomed and respectfully given. We can’t wait to dig into the valuable feedback our employees provided to ensure our workplace always remains committed to a culture that listens, understands, and responds to the needs of our employees.”
The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage LLC. The confidential survey uniquely measures 15 culture drivers critical to the success of any organization, including alignment, execution, and connection, just to name a few.
“We are intentional about our efforts to provide an environment where each of our team members feel there isn’t another workplace they’d rather be part of,” added Heather Harback, VP of People and Culture. “We are committed to the difficult, yet rewarding, work of providing space for a work life that encourages, invests, and values our employees so they return home each day to their friends, families, and communities with energy to spare and joy to share.”
“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, Energage CEO. “That's something to be proud of. In today's market, leaders must ensure they’re allowing employees to have a voice and be heard. That's paramount. Top Workplaces do this, and it pays dividends.”
TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and welcomes members who live, work, worship, or attend school in Michigan. We take a unique approach to our work, pursuing joy when we walk in each day and maintaining joy as we leave. We seek to extend that spirit of joy to our members and those we interact with as well.
TRUE Community Credit Union Celebrates CU Kind Day With Random Acts of Kindness
JACKSON, MI, October 11, 2022 – TRUE Community Credit Union celebrated CU Kind Day with random acts of kindness throughout the communities we serve. Our 211 team members were provided resources to spread these acts of kindness on Monday, October 10, such as buying coffees for random coffee shop customers, donating to local homeless and animal shelters, or helping pay for someone’s gas.
“The world is so chaotic and noisy these days, and quite honestly, it can feel as though kindness doesn’t exist anymore,” said TRUECCU President and CEO Chrissy Siders. “CU Kind Day is an opportunity for us to highlight our commitment to be true to our members, true to our communities, and true to each other. I love the hearts of our employees and their desire to give back to the communities we live, work, and play in. The TRUE Team is a daily reminder of harmony, peace, and goodness, and we love blessing our communities!”
TRUECCU has a huge passion for serving members, our community, and each other. TRUECCU gives back all year round through our #TRUEGiving initiatives, such as supporting local charities and causes each week with Dress Down Fridays for our team or supporting organizations through charitable requests.
CU Kind Day is an annual day of kindness and gives credit unions the opportunity to showcase how much they care for their communities. TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and welcomes members who live, work, worship, or attend school in Michigan.
TRUE COMMUNITY CREDIT UNION CELEBRATES NATIONAL FINANCIAL LITERACY MONTH
TRUE Community Credit Union provides new youth opportunities.
JACKSON, MI. April 26, 2022 – TRUE Community Credit Union announces the recipients of 10 scholarships as part of National Financial Literacy Month.
TRUE Community Credit Union awarded 10 students with a $500 scholarship each. This year students graduating high school in the 2022 graduating class and students over the age of 23 that have a high school diploma or their GED and are now seeking a degree or returning to complete their degree had the opportunity to apply.
Applicants submitted an essay on how Financial Education prepares you for your future.
Chrissy Siders, President/ CEO of TRUE Community Credit Union, stated, “At TRUE Community, we feel an innate obligation to teach youth the importance of saving, sharing, and spending money wisely. This responsibility extends to the many educational opportunities we offer in our communities and with our partners. This work is key to our mission to cultivate legacy-defining moments for the people and places we serve for generations to come as we are very aware of the impact our youth have on the future. We feel blessed to have the opportunity to pour into the lives of our youth.”
The recipients of the 2022 Scholarships are:
- Danielle R. Shemanski
- Maurice M. Imhoff
- Josef A. Bulko
- Noah C. Slessor
- Mia I. Taylor
- Dezamae Dilyard
- Collin G. Marsh
- Lindsey M Swank
- Faythe A. Miller
- Bailey M. Surque
TRUE Community Credit Union is dedicated to maintaining its 30-year heritage of serving over 30 schools to promote the Partnership in Education program. TRUE Community embraces the chance to work with youth around the state.
STAFF NOMINATES TEAM MEMBERS FOR VARIOUS AWARDS
TRUE Community Credit Union awards their 2021 Annual Employee Awards
JACKSON, MI, February 23, 2022 – TRUE Community Credit Union awards 10 individuals as part of their Annual Employee Awards. The awards were announced during an all-staff meeting on February 10, 2022. The awards were given based on personal nominations from team members.
Heather Harback, Vice President of People and Culture Management, says, "We have an amazing team who deliver on our values every day. The Annual Employee Awards create the opportunity for any employee to nominate and recognize someone who is consistently living out those values and going above and beyond for our members, community and teammates. Our winners were voted on by their peers, and that signifies the incredible impact they’ve had at TRUECCU.”
Awards were given in three categories: The Value Champion Awards, The Pillar Awards and Employee of the Year Award. Within these three categories, the awards were broken down again by our Values, Member Service and Community. The winners of each category are the following:
The 2021 Values Champion Awards:
- Paige Noppe – Joy: Making joy common in uncommon places.
- Perry Nichols and Doug Cole – Stewardship: Exceptional stewardship of all interests entrusted to the credit unions care.
- Daphne Smith – People: Focuses on people over profit, process and product.
- Kayla Muraski – Empower: An empowered organization founded in experience-focused solutions.
- Amanda Fracker – Gratitude: Unwavering faith in people and the virtues of gratitude and humility.
- Abby Hawkins – Feedback: Two-Way feedback graciously welcomed and respectfully given.
- Shannon Hines – Curiosity: Relentless curiosity.
- Racquel Staelens – Opportunity: A deep-seated appetite to realize opportunity through innovation.
The 2021 Pillar Award Nominees:
- Shannon Hines – Member-Centered: This individual maintains a clear and consistent focus on member service/ experience throughout their work.
- Chad VanRiper – Community-Minded: This individual is fully committed to volunteering their time and talents in the community.
- Perry Nichols – TRUE-Team Focused: Contributing to a great place to work is this individual's jam.
The 2021 Employee of the Year:
- Cam Shultz – Employee of the Year: Someone who demonstrates the very best of TRUECCU and our culture consistently.
"Cam embodies all that TRUECCU strives to be to its members, employees and communities," says Chrissy Siders, President/ CEO. "He consistently lives out TRUECCU's purpose, mission, vision and values with a smile on his face and a pep in his step. Cam exudes joy, tackles challenges, leads with grace and deeply values people. He is one of a kind! We are blessed to have Cam use his gifts, skills and abilities at TRUECCU, and we are better because of what he brings to the TRUE Family!"
TRUE Community Credit Union is a team-oriented organization that builds on the strengths of its team members and provides exceptional service to members of Jackson, Ingham and Washtenaw Counties.
TRUE COMMUNITY CREDIT UNION OPENS NEW BRANCH IN VANDERCOOK LAKE
TRUE Community Credit Union will serve more members by expanding footprint.
Jackson, MI, October 27, 2021- TRUE Community Credit Union has opened a new branch in Vandercook Lake. The new site is located at 1304 East McDevitt Ave., Jackson, MI next to Biggby Coffee.
The branch officially opened on October 18, 2021, with the grand opening on October 26, 2021. TRUE Community Credit Union celebrated its grand opening by partnering with Biggby Coffee to purchase coffee for Biggby customers and TRUE Community Credit Union members from 10 a.m. to 1 p.m. In addition, the Jackson County Chamber of Commerce hosted a ribbon-cutting ceremony to commemorate the grand opening.
Chrissy Siders, President/CEO of TRUE Community Credit Union stated, “We could not be more excited to begin serving members at our new Vandercook Lake Branch! This branch is just another example of our commitment to be TRUE to our members in both location and technology. For the past several years, we have received a stream of requests for a location in this area and are extremely excited at this opportunity to fulfill that ask and neighbor with a community-focused local business like Biggby”.
The Vandercook Lake branch location will feature a Video Teller/ATM Machine. This new technology will allow members to interact with a TRUE Community Credit Union Teller during business hours via video. The Video Teller/ATM can also be used as an ATM 24 hours a day.
TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and accepts membership from anybody who lives, works, worships, or attends school in the state of Michigan.
To learn more about TRUE Community Credit Union, visit TRUECCU.com.
American 1 and TRUE Community Announce Record-Breaking Fundraiser Results for Hospice Home
Jackson, MI – November 5th - In its 21 year history, the Annual Hit ‘Em Fore Hospice Golf Benefit went off without a hitch, thanks to the unique partnership of American 1 Credit Union and TRUE Community Credit Union.
This year’s event, which took place at the Grande Golf Club on Monday, Sept. 13, exceeded previous fundraising records by raising more than $68,000. Of this total, $5,000 was brought in the day of the event itself through basket raffles, a 50/50 raffle, mulligan sales, and tumblers – which was another event record.
“The partnership between American 1 Credit Union and TRUE Community Credit Union was once again incredible to be part of,” said Martha Fuerstenau, President/CEO of American 1 Credit Union and Chair of the Henry Ford Allegiance Health Board of Directors. “I’m glad the event could be put on safely in-person after being held virtually in 2020. There’s something powerful about community members coming together, fighting for such an important cause like hospice care. Thank you to the community, volunteers, sponsors and staff members who made this event possible and a major success.”
The record-breaking proceeds from this year’s event directly benefit local families in need of the unique end-of-life care provided by the Hospice Home. Numerous sponsors, supporters, and volunteers, along with the combined energy of the two credit unions are what contributed to the success of this year’s outing. A full list of 2021 event sponsors can be viewed at https://hitemforehospice.org/.
“I am overwhelmed by the passion and commitment exuded by the TRUE Community Credit Union and American 1 Credit Union team,” said Chrissy Siders, President/CEO of TRUE Community Credit Union and Chair of the Henry Ford Allegiance Hospice Board. “Our collaboration alongside the Henry Ford Allegiance Health team generated not only a substantial financial gift, but also an impactful contribution for the families in our community who desire for their loved one to receive their end of life care at the Henry Ford Allegiance Hospice Home. I am honored to be part of this team and the Jackson Community and grateful for the sponsors for their support of this gem in our community. It is refreshing to see this level of collaboration during the current times we are living in, and I am thankful for our shared belief that we are stronger and better together.”
Since 2019, American 1 and TRUE Community have joined forces in support of the Henry Ford Allegiance Hospice Home. The outing has raised more than $439,000 for the Hospice Home since its inception in 2000.
For more information or to stay up-to-date on next year’s event, follow along on Facebook at www.facebook.com/hitemforehospice.
Henry Ford Allegiance Hospice Home is the only residence for end-of-life care in Jackson County. The Hospice Home offers private patient rooms with sleeping space for loved ones, a water therapy spa room with walk-in tub, and features that encourage family gatherings, such as outdoor patios and walking paths, a gazebo and garden, children’s playground, and two lounge areas with kitchens.
TRUE Community Credit Union, Consumers Energy and Michigan Saves partner to offer a new promotion to help for Jackson residents.
TRUE Community Donates to Local Schools
TRUE Community Credit Union Launches
CP Financial Credit Union and Washtenaw Federal Credit Union merge as TRUE Community Credit Union.
TRUE Community Credit Union officially launched on January 1st, 2021. CP Financial Credit Union located in Jackson, MI and Washtenaw Federal Credit Union located in Ypsilanti, MI have joined as TRUE Community.
TRUE Community Credit Union will serve more than 64,000 members with $600 million in assets and will offer 12 branch locations in Jackson, Ingham, and Washtenaw counties. TRUE Community Credit Union brings 138 combined years of serving members, communities, and employees. Chrissy Siders will serve as President/CEO, and Jason Matley will serve as Executive Vice President of Strategy and Transformation.
Chrissy Siders, CEO of TRUE Community Credit Union stated, “I know our purpose-driven team is poised and ready for 2021, our focus will be on our TRUE commitment; to be TRUE to our members, TRUE to our communities and TRUE to our team. We look forward to sharing the TRUE difference as we partner with our members and communities alike to write a life story that stretches beyond their imagination.”
TRUE Community Credit Union is a champion in supporting the mission to cultivate legacy-defining moments for the people and places served for generations to come and fosters a strong culture of a crazy-smart wickedly talented team who have a huge passion for serving members, community, and each other.
Coming Soon! TRUE Community Credit Union
Together...truly committed to you!
We are so pleased to announce plans to finalize a merger with Washtenaw Federal Credit Union!
Through a voting process, WFCU members approved the merger on November 10th, 2020. Members strongly favored the merger with an 84% approval. In addition to the merger, CP Financial Credit Union and Washtenaw Federal Credit Union will operate with a new name, TRUE Community Credit Union. The name change will officially take place on January 1st, 2020.
Plans include combining both teams of CPFCU and WFCU and retaining all staff as well as expanding membership eligibility under a state charter in which anyone who lives, works, worships or attends school in the state of Michigan will be invited to join.
TRUE Community Credit Union will have more than 63,000 members, $600 million in assets and will serve 12 branches located in Jackson, Ingham, and Washtenaw counties. TRUE Community Credit Union represents 138 combined years of serving members, communities, and employees.
For a few frequently asked questions about the merger process and name change, CLICK HERE.
WATCH our announcement of our new name!
Read our PRESS RELEASE about our new name.
CP Financial Credit Union year in review with awards, state charter conversion, and plans for a merger with a rebrand
CP Financial Credit Union has been awarded a Top Workplaces 2020 honor by The Detroit Free Press.
Kasasa to Michigan Made Checking
- Your account number will not change
- Your checking account suffix (0100,0110) will remain the same
- You will not need to get a new debit card OR new checks
- Your direct deposit, automatic payments, or automatic withdrawals will not be impacted, they will continue to work as scheduled and you will not have to make any changes
- Nothing will change with your Overdraft Protection if you currently have the coverage
- CLICK HERE to see a simple overview of what Michigan Made Checking has to offer
- CLICK HERE to find answers to some FAQs
- CLICK HERE to compare what Kasasa did for you to what Michigan Made will do for you
- Find all of the communication we have sent out, here:
Find our most up-to-date information about everything we are doing for our members, our community, and each other in regards to COVID-19, here! Find details on:
- How we are keeping our staff and members safe
- Branch lobby and drive-thru hours
- Payment deferment options
- Service availability
- Remote alternatives
- Business member resources
- Member resources
- Financial tools
For quick updates posted as soon as a change is made, check us out on Facebook!
|Event Name||Date of Event||Time of Event||Location||Website Associated|
MLK Diversity Breakfast
January 13, 2023
|7:30 AM||American 1 Event Center|
2023 Martin Luther King, Jr. Dinner Celebration
|Jan 14, 2023||4:30 PM||Jackson Central College Campus | Victor Cuiss Fieldhouse|
Survey for members
TRUE Community Credit Union will randomly survey members weekly to help us gauge member satisfaction. This survey, as shown below, will assist us in providing the best possible experience for our members.
TRUE Community Credit Union has collaborated with ZONKA Feedback. The survey will be sent via email and will come from TRUE Community Credit Union ([email protected]) via Zonka Feedback [email protected]
If you choose to opt-out of this survey please select unsubscribe in the email.
Please note account information is not needed for the survey.