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TRUE COMMUNITY CREDIT UNION AND PARKSIDE CREDIT UNION WILL OFFICIAL JOIN ON JANUARY 1, 2024

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New interchange bill will hurt consumers and credit unions

Interchange fees not only protect consumers from data breaches by helping cover the cost of fraud detection, credit monitoring and fraudulent purchase protection, but they also support affordable access to credit. Changes to the current system would give more power to big-box retailers, while increasing risk for consumers, small businesses and credit unions.

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TRUE Community Credit Union Scores NIL Partnership

Local NCAA athlete joins the TRUE team to celebrate community pride.

JACKSON, MI, December 7, 2023 – TRUE Community Credit Union is excited to announce its Name, Image, and Likeness (NIL) partnership with Michigan State University basketball player Carson Cooper. As a Jackson native, Cooper will be instrumental in creating opportunities to showcase TRUECCU’s mission of being true to their community.

“We are thrilled to welcome Carson Cooper to the TRUE family,” said TRUE Community Credit Union President and CEO Chrissy Siders. “We recognize the importance of supporting our own and investing in the future. Having witnessed Carson's growth as an athlete within our community, we are honored to be a part of his legacy-defining moments and to contribute to our community's sense of pride.”

Cooper attended Northwest High School and graduated from IMG Academy. He is currently a sophomore at MSU where he plans to major in business.

TRUECCU has 12 branch locations in Jackson, Ingham, and Washtenaw counties. On January 1, 2024, TRUECCU will join with Parkside Credit Union to offer three branch locations in Wayne County. By combining cutting-edge technology with personalized service, TRUECCU continues to be a leader in the industry that focuses on people over profit, process, and product.

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About TRUE Community Credit Union

TRUE Community Credit Union has been a trusted financial partner for its members since 1953. TRUE Community Credit Union offers twelve branch locations to serve members in Jackson, Ingham, and Washtenaw Counties. TRUE Community Credit Union has more than $720 million in assets and approximately 65,000 members. TRUE Community Credit Union prioritizes people over profit, process, and product and aims to create legacy-defining moments for the people and places served for generations to come. TRUE Community Credit Union's website is TRUECCU.com.

TRUE Community Credit Union Named a Detroit Free Press Winner of
the Michigan Top Workplaces 2023 Award

JACKSON, MI, November 28, 2023 – TRUE Community Credit Union has been awarded a Top Workplaces 2023 honor by Detroit Free Press Top Workplaces. This is the nineth Top Workplaces Award TRUECCU has received in 10 years.

“We are thrilled to be celebrating our ninth year being named a Top Workplace,” said Chrissy Siders, President and CEO of TRUE Community Credit Union. “This recognition celebrates our collective commitment to a workplace culture rooted in collaboration, compassion, and shared success. At TRUE, we understand that excellence is achieved when every member of our TRUE family is empowered and valued. This award is a testament to our ongoing journey of creating lasting legacy-defining moments for our members and employees.”

The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage LLC. The confidential survey uniquely measures 23 workplace experience indicators critical to the success of any organization.

“We are focused on creating an environment in which people couldn’t imagine working anywhere else,” added Heather Harback, Chief People Officer at TRUE Community Credit Union. “This work requires strong listening, engaging in uncomfortable and necessary conversations, and a deep investment in relational leadership. We’re committed to partnering with our employees in their pursuit of a life well-lived and continue to look for opportunities to display that commitment.”

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, Energage CEO. “That's something to be proud of. In today's market, leaders must ensure they’re allowing employees to have a voice and be heard. That's paramount. Top Workplaces do this, and it pays dividends.”

TRUECCU has 12 branch locations in Jackson, Ingham, and Washtenaw counties. On January 1, 2024, TRUECCU will join with Parkside Credit Union to offer three branch locations in Wayne County for the convenience of current and prospective members.

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About TRUE Community Credit Union

TRUE Community Credit Union has been a trusted financial partner for its members since 1953. TRUE Community Credit Union offers twelve branch locations to serve members in Jackson, Ingham, and Washtenaw Counties. TRUE Community Credit Union has more than $720 million in assets and approximately 65,000 members. TRUE Community Credit Union prioritizes people over profit, process, and product and aims to create legacy-defining moments for the people and places served for generations to come. TRUE Community Credit Union's website is TRUECCU.com.

TRUE Community Credit Union Receives the Louise Herring Philosophy in Action Award

The award recognizes credit unions that demonstrate the credit union philosophy.

JACKSON, MI, November 21, 2023 – TRUE Community Credit Union is proud to receive the Louise Herring Philosophy in Action Award from the Credit Union National Association.

The Louise Herring Philosophy in Action Award recognizes credit unions that demonstrate the internal application of credit union philosophy to help better financial matters and increase financial education for its members. TRUECCU has demonstrated this philosophy by partnering with Michigan Saves to offer low-interest loans to credit invisible borrowers for qualified energy saving upgrades.

“Our members are the foundation of our purpose, mission, vision, and values, and we are committed to be true to them and the communities we serve,” said Chrissy Siders, President and CEO of TRUE Community Credit Union. “Receiving this honor validates our commitment to value people over profit, process, and product. We will continue to lean into this philosophy by generating financial well-being for all and cultivating legacy-defining moments for those we serve!”

Michigan Saves is a non-profit organization that provides a clean energy lending program that assists homeowners with finding an authorized contractor, an online application for financing, and connecting with a qualified lender. To learn more about Michigan Saves, visit www.MichiganSaves.org.

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About TRUE Community Credit Union

TRUE Community Credit Union has been a trusted financial partner for its members since 1953. TRUE Community Credit Union offers twelve branch locations to serve members in Jackson, Ingham, and Washtenaw Counties. TRUE Community Credit Union has more than $720 million in assets and approximately 65,000 members. TRUE Community Credit Union prioritizes people over profit, process, and product and aims to create legacy defining moments for the people and places served for generations to come. TRUE Community Credit Union's website is TRUECCU.com.

Parkside Credit Union Members Vote to Join TRUE Community Credit Union

Parkside Credit Union will officially join with TRUECCU on January 1, 2024.

JACKSON, MI – November 16, 2023 – Following a vote that concluded on November 15, Parkside Credit Union members have voted "Yes" to join TRUE Community Credit Union, effective January 1, 2024. This merger will bring together the collective strengths of both credit unions, resulting in expanded services, increased opportunity, and enhanced convenience for members.

The decision to merge with TRUECCU was made after careful consideration and extensive discussions among the Boards and leadership teams of both credit unions. By joining forces, Parkside Credit Union and TRUECCU aim to create a more robust organization that can better serve the evolving needs of their members.

“To say we’re excited to welcome Parkside Credit Union members to the TRUE Community family is an understatement,” said Chrissy Siders, President and CEO of TRUE Community Credit Union. “Together, as TRUE Community Credit Union, we stand, ready to empower and uplift our members, our employees, our communities, and our collective future. We are grateful to be a trusted partner and for the opportunities in front of us to generate financial well-being for all by cultivating legacy-defining moments for those we serve.”

The merger between Parkside Credit Union and TRUECCU is a testament to their shared commitment to provide exceptional financial services and support to the members, teams, and communities they serve.

“We are thrilled that our members have voted in favor of this merger,” said Janet Thompson, President and CEO of Parkside Credit Union. “This successful vote is a testament to the unity and strength of our credit union family. Together, we look forward to a bright financial future of combined resources and expertise to offer a broader range of financial solutions to members.”

Parkside Credit Union members can look forward to an increased variety of products and services, enhanced technology solutions, and an extended branch network. After the merger is complete, TRUECCU will add three branch locations in Wayne County to its 12-branch roster within Jackson, Ingham, and Washtenaw counties.

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About TRUE Community Credit Union

TRUE Community Credit Union has been a trusted financial partner for its members since 1953. TRUE Community Credit Union offers twelve branch locations to serve members in Jackson, Ingham, and Washtenaw Counties. TRUE Community Credit Union has more than $720 million in assets and approximately 65,000 members. TRUE Community Credit Union prioritizes people over profit, process, and product and aims to create legacy defining moments for the people and places served for generations to come. TRUE Community Credit Union's website is TRUECCU.com.

 About Parkside Credit Union

Parkside Credit Union is a community-focused financial institution dedicated to serving the needs of its members since 1953. Parkside Credit Union offers a comprehensive range of competitive financial products and services to help members achieve their financial goals. Parkside Credit Union has more than $172 million in assets and approximately 14,000 members. Parkside Credit Union's website is Parksidecu.org.

TRUE Community Credit Union's CEO Stands with Andy’s Place in aHeartfelt Commitment to

Address Addiction in Our Community

SEPTEMBER 14TH, 2023- The Jackson Area Transportation Authority is proud to announce TRUE Community CreditUnion's donation of $2,000 to provide bus passes to residents of Andy’s Place, arevolutionary recovery housing project in Jackson which addresses substance abuserecovery holistically.

TRUE COMMUNITY CREDIT UNION AND PARKSIDE CREDIT UNION

 ANNOUNCE MERGER PLANS

Merger represents significant opportunities for both credit unions.

JACKSON, MI – July 26, 2023- TRUE Community Credit Union and Parkside Credit Union, two well-established financial institutions known for their dedication to serving their members and communities for 70 years, are pleased to announce their intention to merge. The merger will produce a stronger, more comprehensive financial institution that will offer additional services, increased convenience, and ongoing support to members.

The merger represents a significant opportunity for both credit unions. By combining their strengths and resources, TRUE Community Credit Union and Parkside Credit Union will offer an even wider range of products and services, enhanced technology, and an expanded branch network to meet the evolving needs of their members.

The leadership of both credit unions express confidence that the merger will bring substantial benefits to their members, employees, and communities.

Chrissy Siders, President and CEO of TRUE Community Credit Union stated, "We are so excited to join forces with Parkside Credit Union as we embark on this transformative journey. Together, we embrace a shared vision, combining our strengths and resources to create an unparalleled financial experience that will stand as a testament to our unwavering commitment to our members, our communities, and our teams."

Janet Thompson, President and CEO of Parkside Credit Union, said, "Our partnership with TRUE Community Credit Union will build a brighter future for both our members and our employees. The alignment of our strategies and cultures as well as a shared vision makes this an ideal collaboration, and we are excited to write the next chapter in our combined credit union’s legacy together."

TRUE Community Credit Union, headquartered in Jackson, has twelve branch locations in Jackson, Ingham, and Washtenaw counties. Parkside Credit Union's headquarters in Westland, offers three branch locations in Wayne County. The combined credit union will retain the name and brand of TRUE Community Credit Union with its mission to cultivate legacy defining moments for the people and places they serve for generations to come by empowering members to achieve their financial goals.

TRUE Community Credit Union and Parkside Credit Union will work closely with regulatory authorities and stakeholders to obtain the necessary approvals, finalizing the merger on January 1, 2024.

About True Community Credit Union

TRUE Community Credit Union has been a trusted financial partner for its members since 1953. TRUE Community Credit Union offers twelve branch locations to serve members in Jackson, Ingham, and Washtenaw Counties. TRUE Community Credit Union has more than 720 million in assets and approximately 65,000 members. TRUE Community Credit Union prioritizes people over profit, process, and product and aims to create legacy defining moments for the people and places served for generations to come. TRUE Community Credit Union's website is TRUECCU.com.

About Parkside Credit Union

Parkside Credit Union is a community-focused financial institution dedicated to serving the needs of its members since 1953. Parkside Credit Union offers a comprehensive range of competitive financial products and services to help members achieve their financial goals. Parkside Credit Union has more than $172 million in assets and approximately 14,000 members. Parkside Credit Union's website is Parksidecu.org.

TRUE Community Credit Union and American 1 Credit Union Partner for Police Week

The funds raised by the credit unions will be donated to Police Week Michigan Fund.

JACKSON, MI, May 15, 2023 – TRUE Community Credit Union and American 1 Credit Union are partnering to help raise funds for Police Week Michigan. The Police Week Michigan Fund celebrates law enforcement throughout our state, educates the public on law enforcement programs, and supports law enforcement through other programs.

"National Police week is a collaborative effort of many organizations dedicated to honoring America’s law enforcement community and we can’t think of a better way to participate than collaborating with our friends at American 1 Credit Union,” said TRUECCU President and CEO Chrissy Siders. “We believe it is critical to step into a space of honoring, remembering, and supporting law enforcement in our community and are grateful for the sacrifice and selflessness shown by the law enforcement community each day. Our neighborhoods and credit unions are better because of their presence!”

Police Week Michigan runs from Sunday, May 14 through Saturday, May 20. On Friday, May 19, team members of both credit unions will wear blue shirts and jeans in support of our law enforcement members.

"We have a responsibility to the communities we serve, and our continued partnership with TRUE Community Credit Union showcases our priority to do the right thing – no matter how unique the partnership,” said Martha Fuerstenau, President and CEO of American 1 Credit Union. “We feel strongly about supporting the police that protect our communities, and the funds raised from Police Week Michigan is used to educate the public and support law enforcement programs.”

TRUE Community Credit Union Wins Two National Top Workplaces Recognition Awards

TRUECCU recognized for Innovation and Work-Life Flexibility

JACKSON, MI, May 4, 2023 – The National Top Workplaces, which uses annual engagement survey data to grant honors to companies across the country doing exceptionally well in specific areas, announced its quarterly awards recipients. TRUE Community Credit Union has been honored to receive two National Top Workplace Awards for Innovation and Work-Life Flexibility.

“Recognition on a national level in the company of so many great organizations is something special. It affirms for us the work we’re doing is directly supporting the culture we want for our employees,” said TRUECCU Chief People Officer Heather Harback. “We promote a workplace where innovation is fueled through the ideas of an empowered group of individuals and where each person is encouraged to ask for what they need to be successful in all areas of their life.”

The Top Workplaces for Innovation Award recognizes organizations that have created a culture where new ideas are encouraged, which helps employees to reach their full potential and benefits performance. The Top Workplaces for Work-Life Flexibility Award recognizes organizations that have built a culture that enables employees to meet the demands of their personal lives while maintaining high performance.

TRUE has succeeded in these areas in various ways. Examples include upgrading their Digital Banking platform, creating new positions that support innovation and the capacity to innovate, leaning into team members for diverse voices and perspectives to drive change in the workplace, providing more opportunities for hybrid and remote work in areas that can support it, and providing support and flexibility through the pandemic and beyond in order for team members to care for themselves and their families.

“I continue to be blown away by the entire TRUE Community Credit Union Team, and their tireless efforts day in and day out to be TRUE to our members, TRUE to our communities, and TRUE to each other,” said TRUECCU President and CEO Chrissy Siders. “We are so humbled to receive these National Top Workplaces Awards. Attaining this honor validates our commitment to value people over profit, process, and product. Our passion for people runs deep and while we always have much work to do, I am grateful our employees feel seen, heard, and recognized for their efforts. The employee engagement survey is just one way that we flex our value of two-way feedback, graciously welcomed and respectfully given. However, we don’t want to rest on our laurels. We can’t wait to dig into the valuable feedback as we continue to respond, invest, serve, and engage our TRUE family!”

Visit www.TRUECCU.com to learn more about TRUE, its products and services, and the culture that allows them to provide the best service to their members.

TRUE Community Credit Union Celebrates its 70^th Birthday

JACKSON, MI, May 1, 2023 – TRUE Community Credit Union was delighted to celebrate its 70^th birthday on Friday, April 28.

TRUE Community provided cupcakes and party favors to members who visited any of its 12 branches, and is hosting a month-long giveaway of $70 to 70 winners. The drawing is open from April 24 through May 21, with winners announced on Monday, May 22.

“We are so excited to be celebrating 70 years of being TRUE to our members, TRUE to our communities, and TRUE to each other!” said TRUECCU President and CEO Chrissy Siders. “I am so grateful to that small committee of individuals that met 70 years ago to form a financial cooperative to provide members with a safe, convenient place to save, and a source of credit, when needed, at or better than competitor’s rates. I am also grateful for all of the people that have come and gone, and still remain, over the past 70 years, who continue to provide that same vision, plus so much more! We can’t wait to continue cultivating legacy-defining moments for countless years to come!”

What began in 1953 as the financial cooperative Jackson Consumers Power Employees Federal Credit Union has evolved to serve its changing membership and has become one of the strongest and financially healthy credit unions in the state. In the fall of 2020, the credit union changed from a federally chartered to a state-chartered credit union to expand its membership to anyone that lives, works, worships, or attends school in Michigan and became known as CP Financial Credit Union.

More growth proceeded as CP merged with Washtenaw Federal Credit Union in January 2021 to become TRUE Community Credit Union. Today the credit union serves more than 65,000 members with $700 million in assets and 12 branch locations in Jackson, Ingham, and Washtenaw counties, and brings a combined 138 years of serving members, communities, and employees.

Visit www.TRUECCU.com to learn more about TRUE, its products and services, and the culture that allows them to provide the best service to their members.

TRUE Community Credit Union Announces 2023 Scholarship Award Winners

Five winners will receive $1,000 each for their postsecondary education

JACKSON, MI, April 24, 2023 – TRUE Community Credit Union is pleased to announce the recipients of five scholarships. The scholarships are awarded each year as part of TRUE Community Credit Union’s education program.

This year, five students were each awarded a $1,000 scholarship, paid to the college, university, or technical school they are attending in the fall. The winners are:

• Alivia Smith from Jackson will be attending Jackson College to study Business.
• Philip Coughlin from Brooklyn will be attending Northern Michigan University to study Cybersecurity.
• Mit Foley from Saginaw will be attending Michigan State University to study Human Biology.
• Keegan Schoendorf from Michigan Center will be attending Michigan State University to study Nursing.
• Karson Schroeder from Jackson will be attending Spring Arbor University to study Broadcasting.

Both traditional students graduating in 2023 and non-traditional students over the age of 25 with a high school diploma or GED seeking a degree or return to complete a degree were eligible for the scholarship. TRUE Community Credit Union embraces the chance to work with youth around the state and is dedicated to promoting the Partnership in Education program.

Congratulations to the 2023 TRUE Community scholarship winners!

TRUE Community and American 1 Partner to Support Lights of Love

In September 2022, American 1 Credit Union and TRUE Community Credit Union hosted the final Hit 'em Fore Hospice Golf Benefit. Raising more than half a million dollars for the Henry Ford Hospice Home over 22 years, the two community-oriented credit unions decided to shift gears to support the existing Lights of Love fundraiser, organized and hosted by Henry Ford Jackson Hospital.  

Lights of Love is a chance to warm hearts and welcome the holiday season with the Henry Ford Jackson Hospital community. Community members are invited to sponsor "light" in celebration or memory of a loved one, family member, or pet. This year's event will take place on Wednesday, December 7, at 6:00 p.m., in the main lobby of Henry Ford Jackson Hospital.

"Our partnership with TRUE Community Credit Union and Henry Ford Jackson Hospital proves that boldly serving our community comes first," said President/CEO of American 1 Credit Union and Chair of the Henry Ford Health Jackson Board of Trustees Martha Fuerstenau. "We invite you to join us in supporting the Henry Ford Hospice Home through this touching event that welcomes the holiday season in the most beautiful and heartfelt way."

All gifts to Lights of Love support Henry Ford Jackson Hospice, which offers compassionate end-of-life care to all who need it, regardless of their ability to pay for care. Every tax-deductible gift helps provide these vital services to the community so that patients and their families can share moments of peace, love, and connection during a difficult time.

President/CEO of TRUE Community Credit Union and Chair for the Henry Ford Hospice Board Chrissy Siders stated, "We are so excited to continue our partnership with American 1 Credit Union as we transition our fundraising to Lights of Love. We are blessed to have the Henry Ford Jackson Hospice Home in our community to serve families during their loved one's end of life. The funds raised from Lights of Love will benefit families in need and allow them to experience the care that only the hospice home team can provide. We are humbled and honored to be part of this legacy-defining moment for our community."

To honor your loved one through your gift, please visit henryford.com/LightsofLove. Your contribution adds your loved one's name to the Lights of Love scroll in Henry Ford Jackson Hospital's lobby and an online scroll. To participate, submit your information by Friday, November 18, to be included on the printed scroll at the unveiling on December 7.

Henry Ford Hospice Home is the only residence for end-of-life care in Jackson County. The facility offers private patient rooms with sleeping space for loved ones, a water therapy spa room with walk-in tub, and features that encourage family gatherings, such as outdoor patios and walking paths, a gazebo and garden, a children's playground, and two lounge areas with kitchens.

TRUE Community and TRUE Community Exceed a Half a Million Dollars Raised for the Hospice Home

Jackson, MI – After going strong for 22 years, the annual Hit ‘em Fore Hospice Golf Benefit committee hosted their final golf benefit on Thursday, September 15. The unique partnership of American 1 Credit Union and TRUE Community Credit Union will continue, shifting focus to the existing Lights of Love fundraiser, with all proceeds benefiting the Henry Ford Hospice Home in Jackson. 

This year’s golf benefit exceeded fundraising records by raising $71,145.30. Of this total, the team generated a day-of event record of nearly $9,000 through prize raffles, a 50/50 raffle, a pink ball game, mulligan and grenade shot sales, and two Beat the LPGA Pro games.

In 22 years of fundraising, the team raised $516,831.80 for the Henry Ford Jackson Hospice Home.    

Also running for more than 20 years, the Lights of Love fundraiser traditionally welcomes the holiday season with the lighting of the evergreens in front of Henry Ford Health Hospital in Jackson. Patrons can purchase tributes to loved ones that will be displayed at the event. To make a gift, visit www.henryford.com/LightsofLove and submit your information no later than Friday, November 18, to be included on the printed scroll at the unveiling on December 7.

“I am overwhelmed by the passion and commitment displayed by the TRUE Community Credit Union and American 1 Credit Union team,” said Chrissy Siders, President/CEO of TRUE Community Credit Union and Chair of the Henry Ford Jackson Hospice Board. “Our partnership paired with the support from the Henry Ford Jackson team, allows us to come alongside families in our community who desire for their loved one to peacefully pass with first-class end-of-life care at the Henry Ford Jackson Hospice Home. I am honored to be part of this team and the Jackson community and grateful for each individual and business who chose to invest their time and treasures in this cause. While this was our last year hosting the golf outing, I am excited for our future collaboration on Lights of Love as we continue to raise funds for this key legacy-defining moment for those in need.”

Since 2019, American 1 and TRUE Community have joined forces in support of the Henry Ford Jackson Hospice Home.

“There’s something powerful about community members coming together, championing for such an important cause like hospice care, which is why I deeply appreciate the partnership of American 1 and TRUE Community,” said Martha Fuerstenau, President/CEO of American 1 Credit Union and Chair of the Henry Ford Health Jackson Board of Directors. “As we transition to the Lights of Love fundraiser, I look forward to continued success and collaboration for the Henry Ford Jackson Hospice Home.”

The record-breaking proceeds from this year’s event directly benefit local families needing the unique end-of-life care provided by the Hospice Home. Numerous sponsors, supporters, and volunteers, along with the combined energy of the two credit unions, are what contributed to the success of this year’s outing. To view a complete list of 2022 event sponsors, visit https://hitemforehospice.org/. 

Henry Ford Jackson Hospice Home is the only residence for end-of-life care in Jackson County. The Hospice Home offers private patient rooms with sleeping space for loved ones, a water therapy spa room with a walk-in tub, and features that encourage family gatherings, such as outdoor patios and walking paths, a gazebo and garden, a children’s playground, and two lounge areas with kitchens.

TRUE COMMUNITY CREDIT UNION BREAKS GROUND AT NEW BRANCH LOCATION

THE NEW STAND-ALONE BRANCH LOCATION ON PARNALL ROAD WILL PROVIDE MEMBERS WITH MORE ACCESSIBILITY.

JACKSON, MI, September 1, 2022 – TRUE Community Credit Union broke ground today for its newest branch, located at 1309 W Parnall Rd. in Jackson. The new stand-alone site will be 2,570 square feet in size and will be the new home of the Country Market branch.

Speakers at today’s ceremony included TRUE Community Credit Union President and CEO Chrissy Siders, Chief Experience Officer Sarah Ermatinger, and Board Chairman Quentin Guinn.

“We are so excited to expand our footprint by relocating our Country Market branch a hop, skip, and a jump down the road to our new Parnall Road location,” said Siders. “This expansion will allow us to provide expanded products and services to our loyal members, including a bigger and better branch, conveniently located with enhanced technology to meet our members’ needs.”

In addition to the current branch features members have, the new Parnall Road branch will offer enhanced technology to make it more accessible to members, including four video drive-thru tellers. Members can use the video tellers to communicate with a TRUE Community Credit Union teller via video during business hours, and can also be used as ATMs 24 hours a day. TRUE Community Credit Union plans to open the new location in 2023.

TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and welcomes members who live, work, worship, or attend school in Michigan.

TRUE COMMUNITY CREDIT UNION CELEBRATES NATIONAL FINANCIAL LITERACY MONTH

TRUE Community Credit Union provides new youth opportunities.

JACKSON, MI. April 26, 2022 – TRUE Community Credit Union announces the recipients of 10 scholarships as part of National Financial Literacy Month.

TRUE Community Credit Union awarded 10 students with a $500 scholarship each. This year students graduating high school in the 2022 graduating class and students over the age of 23 that have a high school diploma or their GED and are now seeking a degree or returning to complete their degree had the opportunity to apply.

Applicants submitted an essay on how Financial Education prepares you for your future.

Chrissy Siders, President/ CEO of TRUE Community Credit Union, stated, “At TRUE Community, we feel an innate obligation to teach youth the importance of saving, sharing, and spending money wisely. This responsibility extends to the many educational opportunities we offer in our communities and with our partners. This work is key to our mission to cultivate legacy-defining moments for the people and places we serve for generations to come as we are very aware of the impact our youth have on the future. We feel blessed to have the opportunity to pour into the lives of our youth.”

The recipients of the 2022 Scholarships are:

• Danielle R. Shemanski

Jackson, Michigan

• Maurice M. Imhoff

Jackson, Michigan

• Josef A. Bulko

Concord, Michigan

• Noah C. Slessor

Brooklyn, MI

• Mia I. Taylor

Brooklyn, Michigan

• Dezamae Dilyard

Jonesville, MI

• Collin G. Marsh

Brooklyn, Michigan

• Lindsey M Swank

Brooklyn, Michigan

• Faythe A. Miller

Jackson, Michigan

• Bailey M. Surque

Brooklyn, Michigan

TRUE Community Credit Union is dedicated to maintaining its 30-year heritage of serving over 30 schools to promote the Partnership in Education program. TRUE Community embraces the chance to work with youth around the state.

STAFF NOMINATES TEAM MEMBERS FOR VARIOUS AWARDS

TRUE Community Credit Union awards their 2021 Annual Employee Awards 

JACKSON, MI, February 23, 2022 – TRUE Community Credit Union awards 10 individuals as part of their Annual Employee Awards. The awards were announced during an all-staff meeting on February 10, 2022. The awards were given based on personal nominations from team members.

Heather Harback, Vice President of People and Culture Management, says, "We have an amazing team who deliver on our values every day. The Annual Employee Awards create the opportunity for any employee to nominate and recognize someone who is consistently living out those values and going above and beyond for our members, community and teammates. Our winners were voted on by their peers, and that signifies the incredible impact they’ve had at TRUECCU.”

Awards were given in three categories: The Value Champion Awards, The Pillar Awards and Employee of the Year Award. Within these three categories, the awards were broken down again by our Values, Member Service and Community. The winners of each category are the following:

The 2021 Values Champion Awards:

• Paige Noppe – Joy: Making joy common in uncommon places.
• Perry Nichols and Doug Cole – Stewardship: Exceptional stewardship of all interests entrusted to the credit unions care.
• Daphne Smith – People: Focuses on people over profit, process and product.
• Kayla Muraski – Empower: An empowered organization founded in experience-focused solutions.
• Amanda Fracker – Gratitude: Unwavering faith in people and the virtues of gratitude and humility.
• Abby Hawkins – Feedback: Two-Way feedback graciously welcomed and respectfully given.
• Shannon Hines – Curiosity: Relentless curiosity.
• Racquel Staelens – Opportunity: A deep-seated appetite to realize opportunity through innovation.

The 2021 Pillar Award Nominees:

• Shannon Hines – Member-Centered: This individual maintains a clear and consistent focus on member service/ experience throughout their work.
• Chad VanRiper – Community-Minded: This individual is fully committed to volunteering their time and talents in the community.
• Perry Nichols – TRUE-Team Focused: Contributing to a great place to work is this individual's jam.

The 2021 Employee of the Year:

• Cam Shultz – Employee of the Year: Someone who demonstrates the very best of TRUECCU and our culture consistently.

"Cam embodies all that TRUECCU strives to be to its members, employees and communities," says Chrissy Siders, President/ CEO. "He consistently lives out TRUECCU's purpose, mission, vision and values with a smile on his face and a pep in his step. Cam exudes joy, tackles challenges, leads with grace and deeply values people. He is one of a kind! We are blessed to have Cam use his gifts, skills and abilities at TRUECCU, and we are better because of what he brings to the TRUE Family!"

TRUE Community Credit Union is a team-oriented organization that builds on the strengths of its team members and provides exceptional service to members of Jackson, Ingham and Washtenaw Counties.

TRUE COMMUNITY CREDIT UNION OPENS NEW BRANCH IN VANDERCOOK LAKE

TRUE Community Credit Union will serve more members by expanding footprint.

Jackson, MI, October 27, 2021- TRUE Community Credit Union has opened a new branch in Vandercook Lake. The new site is located at 1304 East McDevitt Ave., Jackson, MI  next to Biggby Coffee.

The branch officially opened on October 18, 2021, with the grand opening on October 26, 2021. TRUE Community Credit Union celebrated its grand opening by partnering with Biggby Coffee to purchase coffee for Biggby customers and TRUE Community Credit Union members from 10 a.m. to 1 p.m. In addition, the Jackson County Chamber of Commerce hosted a ribbon-cutting ceremony to commemorate the grand opening.

Chrissy Siders, President/CEO of TRUE Community Credit Union stated, “We could not be more excited to begin serving members at our new Vandercook Lake Branch! This branch is just another example of our commitment to be TRUE to our members in both location and technology. For the past several years, we have received a stream of requests for a location in this area and are extremely excited at this opportunity to fulfill that ask and neighbor with a community-focused local business like Biggby”.

The Vandercook Lake branch location will feature a Video Teller/ATM Machine. This new technology will allow members to interact with a TRUE Community Credit Union Teller during business hours via video. The Video Teller/ATM can also be used as an ATM 24 hours a day.

TRUE Community Credit Union has 12 branch locations in Jackson, Ingham, and Washtenaw counties and accepts membership from anybody who lives, works, worships, or attends school in the state of Michigan.

 To learn more about TRUE Community Credit Union, visit TRUECCU.com.

American 1 and TRUE Community Announce Record-Breaking Fundraiser Results for Hospice Home

Jackson, MI – November 5th -  In its 21 year history, the Annual Hit ‘Em Fore Hospice Golf Benefit went off without a hitch, thanks to the unique partnership of American 1 Credit Union and TRUE Community Credit Union.

This year’s event, which took place at the Grande Golf Club on Monday, Sept. 13, exceeded previous fundraising records by raising more than $68,000. Of this total, $5,000 was brought in the day of the event itself through basket raffles, a 50/50 raffle, mulligan sales, and tumblers – which was another event record.

“The partnership between American 1 Credit Union and TRUE Community Credit Union was once again incredible to be part of,” said Martha Fuerstenau, President/CEO of American 1 Credit Union and Chair of the Henry Ford Allegiance Health Board of Directors. “I’m glad the event could be put on safely in-person after being held virtually in 2020. There’s something powerful about community members coming together, fighting for such an important cause like hospice care. Thank you to the community, volunteers, sponsors and staff members who made this event possible and a major success.”

The record-breaking proceeds from this year’s event directly benefit local families in need of the unique end-of-life care provided by the Hospice Home. Numerous sponsors, supporters, and volunteers, along with the combined energy of the two credit unions are what contributed to the success of this year’s outing. A full list of 2021 event sponsors can be viewed at https://hitemforehospice.org/.

“I am overwhelmed by the passion and commitment exuded by the TRUE Community Credit Union and American 1 Credit Union team,” said Chrissy Siders, President/CEO of TRUE Community Credit Union and Chair of the Henry Ford Allegiance Hospice Board. “Our collaboration alongside the Henry Ford Allegiance Health team generated not only a substantial financial gift, but also an impactful contribution for the families in our community who desire for their loved one to receive their end of life care at the Henry Ford Allegiance Hospice Home. I am honored to be part of this team and the Jackson Community and grateful for the sponsors for their support of this gem in our community. It is refreshing to see this level of collaboration during the current times we are living in, and I am thankful for our shared belief that we are stronger and better together.”

Since 2019, American 1 and TRUE Community have joined forces in support of the Henry Ford Allegiance Hospice Home.  The outing has raised more than $439,000 for the Hospice Home since its inception in 2000.

For more information or to stay up-to-date on next year’s event, follow along on Facebook at www.facebook.com/hitemforehospice.

Henry Ford Allegiance Hospice Home is the only residence for end-of-life care in Jackson County. The Hospice Home offers private patient rooms with sleeping space for loved ones, a water therapy spa room with walk-in tub, and features that encourage family gatherings, such as outdoor patios and walking paths, a gazebo and garden, children’s playground, and two lounge areas with kitchens.

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TRUE Community Credit Union, Consumers Energy and Michigan Saves partner to offer a new promotion to help for Jackson residents.

TRUE Community Donates to Local Schools

Coming Soon! TRUE Community Credit Union

Together...truly committed to you!

We are so pleased to announce plans to finalize a merger with Washtenaw Federal Credit Union!

Through a voting process, WFCU members approved the merger on November 10th, 2020. Members strongly favored the merger with an 84% approval. In addition to the merger, CP Financial Credit Union and Washtenaw Federal Credit Union will operate with a new name, TRUE Community Credit Union. The name change will officially take place on January 1st, 2020.

Plans include combining both teams of CPFCU and WFCU and retaining all staff as well as expanding membership eligibility under a state charter in which anyone who lives, works, worships or attends school in the state of Michigan will be invited to join.

TRUE Community Credit Union will have more than 63,000 members, $600 million in assets and will serve 12 branches located in Jackson, Ingham, and Washtenaw counties. TRUE Community Credit Union represents 138 combined years of serving members, communities, and employees.

For a few frequently asked questions about the merger process and name change, CLICK HERE. 

WATCH our announcement of our new name!

Read our PRESS RELEASE about our new name.

CP Financial Credit Union has been awarded a Top Workplaces 2020 honor by The Detroit Free Press.

Kasasa to Michigan Made Checking

• CLICK HERE to see a simple overview of what Michigan Made Checking has to offer
• CLICK HERE to find answers to some FAQs
• CLICK HERE to compare what Kasasa did for you to what Michigan Made will do for you
• Find all of the communication we have sent out, here:
  • Kasasa Checking Member Mailer
  • Kasasa with Saver Member Mailer
  • Choice Checking Member Mailer

Member Survey

TRUE Community Credit Union will randomly survey members weekly to help us gauge member satisfaction. This survey, as shown below, will assist us in providing the best possible experience for our members.

TRUE Community Credit Union has collaborated with ZONKA Feedback. The survey will be sent via email and will come from TRUE Community Credit Union ([email protected]) via Zonka Feedback [email protected].

If you choose to opt-out of this survey please select unsubscribe in the email. 

Please note account information is not needed for the survey. 

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