Board of Directors

Chairman, Quentin Guinn

Vice Chairman, Josh Burgett

Secretary, Jo Ann Rand

Treasurer, Tim Denton

Director, Tom Butman

Director, John Hostetler

Director, Chelsea Page

Director, Regina Pinney

Director, Karen Richard

Director, Neil Fernandes

Director Emeritus, Elias Chapa

Director Emeritus, John Fulton

Director Emeritus, Robert Oliver

Associate Director, Chelsea Eisele

Associate Director, Jacob Inosencio

Associate Director, Stu Kail

Associate Director, Yvette Wilkie


Board of Directors Responsibilities

  • Attend regularly scheduled monthly meetings
  • Initiate strategic and long-range planning
  • Formulate policies in broad terms to provide guidance and leadership in accomplishing the mission of the credit union
  • Coordinate & direct Board, Committee and Staff energies, talents and abilities as a team
  • Analyze and interpret environmental forces and organizational characteristics
  • Sole employee: President/CEO
  • Respond timely to regulatory examinations and audit recommendations
  • Assign duties to the Supervisory Committee (if required)

Please submit in writing, any questions or concerns for the Board of Directors to:

Board of Directors
TRUE Community Credit Union
1100 Clinton Road
Jackson, MI 49202

[email protected]


Senior Leadership

President / CEO, Chrissy Siders

Executive Vice President, Jason Matley

Chief Operations Officer, Valerie Moskal

Chief Experience Officer, Sarah Ermatinger

Vice President of Finance, Lance Schnitkey

Vice President of Technology Solutions, Canis Arbrouet

Vice President of Payment Strategy & Innovation, Shawn Christie

Vice President of People & Culture, Heather Harback

Senior Director of Risk Management, Brandi Cole