Board of Directors
Chairman, Quentin Guinn
Vice Chairman, Josh Burgett
Secretary, Jo Ann Rand
Treasurer, Tim Denton
Director, L. Keith Acker
Director, Tom Butman
Director, John Hostetler
Director, Chelsea Page
Director, Regina Pinney
Director, Dennis DeCosta
Director, Karen Richard
Director Emeritus, Elias Chapa
Director Emeritus, John Fulton
Director Emeritus, Robert Oliver
Associate Director, Neil Fernandes
Board of Directors Responsibilities
- Attend regularly scheduled monthly meetings
- Initiate strategic and long-range planning
- Formulate policies in broad terms to provide guidance and leadership in accomplishing the mission of the credit union
- Coordinate & direct Board, Committee and Staff energies, talents and abilities as a team
- Analyze and interpret environmental forces and organizational characteristics
- Sole employee: President/CEO
- Respond timely to regulatory examinations and audit recommendations
- Assign duties to the Supervisory Committee (if required)
Please submit in writing, any questions or concerns for the Board of Directors to:
Board of Directors
TRUE Community Credit Union
1100 Clinton Road
Jackson, MI 49202
Audit & Oversight Committee
Chairman, Carl Gilzow
Committee, Ken Rudolph
Committee, Shari Smith Walters
Audit & Oversight Committee Responsibilities
- Assist any member with questions, problems or inquiries and report to the Board of Directors any findings, problems, suggestions, or concerns of the membership
- Provide internal audits as required and hire independent auditors with Board approval
- Coordinate Board of Director's election with independent auditor
Please submit in writing, any questions or concerns for the Audit & Oversight Committee to:
Audit & Oversight Committee
TRUE Community Credit Union
1100 Clinton Road
Jackson, MI 49202
Or email the Audit & Oversight Committee at [email protected]u.com
Senior Management
President / CEO, Chrissy Siders
Executive Vice President, Jason Matley
Chief Operations Officer, Valerie Schuette
Chief Experience Officer, Sarah Ermatinger
Vice President of Finance, Lance Schnitkey
Vice President of Technology Solutions, Canis Arbrouet
Vice President of Payment Strategy & Innovation, Shawn Christie
Vice President of People & Culture, Heather Harback
Senior Director of Risk Management, Brandi Cole