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Mortgage Conversion Update

Please note the following impacts we are experiencing post Mortgage conversion: 

  • Due to unforeseen complications, your Mortgage account information in Online Banking will not update at this time.  We are awaiting confirmation of the programming to be completed. Currently, Online Banking will not reflect the correct Mortgage Balance. We expect to provide you with this option by the end of June.

  • To access your Mortgage account information, please register for eStatus Connect. You can access eStatus Connect in the Documents tab of your Online Banking account or by clicking here. You can locate your Loan Number on your May 2021 Mortgage statement.  If you are viewing a statement prior to May 2021, you will need to drop the 1- or 5-. 


MORTGAGES:  May payments previously scheduled to be made between May 1st – 4th will post by May 7th.  No action is required on your part.  During this time, Mortgage accounts will not appear in Home Branching.  Manual payments will need to be made to the S0060, and will also be automatically posted to your loan by May 7th. 

You can locate your Loan Number on your May 2021 Mortgage statement.  If you are viewing a statement prior to May 2021, you will need to drop the 1- or 5-. 

Please click here for more information about this change!