TRUE Community Credit Union takes pride in providing financial education resources for members of all ages. Below are a few resources we provide to help make managing your financial matters a breeze.


Budget Planning Documents


Budget Spending Plan (PDF)

Spending Leaks (Excel document)

Community Assistance Loan

TRUE Community Credit Union is ready to serve and assist those impacted by an unexpected loss of income due to a business closure or layoff. We are offering loan solutions, skip-a-pay options, and fee refunds for new and current members impacted by these unexpected life moments.

  • 5% APR*
  • 12-month term
  • Borrow up to one paycheck's wages
  • Skip-a-Pay fees waived for the first 2 months
  • Offer available for qualified current & new members
  • For permanent business closures, a max of $1,000 for 12 months at 0% APR may be granted. 

*APR = Annual Percentage Rate. In cases of layoff, at least 12 months of service with the employer required. Up to one paycheck or $1,000, whichever is greater, not to exceed $3,500. Max $1,000 for members with at least 3 months but less than 1 year of employment. For permanent business closures, a max of $1,000 for 12 months at 0% may be granted. Some additional restrictions may apply. Contact TRUE Community Credit Union for complete details at (800) 554-7101. TRUE Community Credit Union reserves the right to withdraw or change this offer at any time. Membership eligibility guidelines apply.



With Skip-a-Pay, fees will be waived on all eligible loans for the first 2 months. Learn about eligibility and complete the form. 

Fee Refunds

In the instance of an account overdraft, we will reimburse NSF fees that may be incurred on a case by case basis, as requested by members affected by an unexpected loss of income.

Free Financial Counseling

If you need assistance as a result of an unexpected loss of income, call our financial partner GreenPath Financial Wellness at (877) 337-3399. GreenPath counselors are available Monday through Thursday 8 a.m. to 10 p.m. (EST), Friday 8 a.m. to 7 p.m., and Saturday from 9 a.m. to 6 p.m. Learn more about GreenPath.

Not a Member?

Join today (it may be easier than you think)! Learn more about eligibility and joining the TRUE Community family.

Online Learning

TRUE Community Credit Union is proud to partner with Banzai to provide a variety of free learning tools all about different financial topics that matter to you! Learning about financial topics has never been so fun! With these tools, you can read topic related articles, use different calculators, check out coaching sessions, and take courses on different financial topics. 

Some of the topics you can dive into include:

  • Savings
  • Insurance
  • Retirement
  • Taxes
  • Life Changes
  • Housing
  • Borrowing & Credit
  • Investing
  • Budgeting
  • Running a Business
  • & More!

Why wait? Take control of your money today and sign up for your Banzai courses. 


  • Free counseling sessions to members
  • Financial education
  • Free articles/brochures/webinars/etc.
  • Debt management plans (member covered fee)
  • Financial counselor on-site at Spring Arbor

Learn more about GreenPath. 

Call Request Form 



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