We have a HUGE passion for serving members, the community, and each other!

Members

Two-Way Feedback

Part of our culture is to ensure we are providing the best service to our members as possible, as well as providing products that help cultivate legacy defining moments in writing a life story that stretches beyond your imagination. This requires us to stay true to our value - two-way feedback graciously welcomed and respectfully given. In order to do this, we use avenues such as:

  • Social Media
  • Member Surveys
  • Email Surveys
  • Focus Groups
  • Member Feedback Cards in all of our lobbies
  • And more! 

If you ever see communication from us asking your opinion in any of these forms, it's because we care about what you think. Let us know how we're doing! We appreciate and thank you for your time in helping us be who you need us to be for you.

Community

Because we have a HUGE passion for our community, we like to give back in a HUGE way. 

Donation, Sponsorship, Event Requests

Have a cause or event coming up and want TRUE Community to be a part of it? Great! And, thank you for thinking of us.

Please complete the form in the link below for any donation requests you have for TRUE Community Credit
Union. We will process your form in the order it was received and contact you if your request has
been approved.
 
When submitting a request, please include any relevant materials such as event flier, sponsorship
packages, or documents outlining your request and email to [email protected]

Request a Donation

 

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Organizations Supported in 2021

A2Y Chamber

AMEN 4 Youth, LLC

American Cancer Society

American Heart Association

American Legion (1302)

ASFM Defense Fund - Credit Unions

AWARE, Inc

Big Brothers/Big Sisters

Capital Region Comm. Fdtn-Mason Promise

Capitol City FOP Lodge #141

Cascades Humane Society

Cascades Humane Society

Center for Family Health

College & Career Access Center

Costco Wholesale Pittsfield Twp; Fundraiser

Council for Prevention of Child Abuse &

disAbility Connections

Downtown Development Authority

Ella Sharp Museum

Experience Jackson

Foundation for Saline Area Schools

Fraternal Order of Police (1360)

Girl Scouts Heart of Michigan

Grass Lake Senior Center

Grass Lake Traffic Jam In

Greater Jackson Habitat for Humanity

Growing Hope-Saline

Henry Ford Health System

Hot Air Jubilee

Hospice Home of Jackson

Ingham Co Sheriff's Office

Jackson Area Hockey Association

Jackson College Juneteenth

Jackson Commercial Contractors

Jackson Community Foundation

Jackson County Branch NAACP

Jackson County Chamber of Commerce

Jackson County ISD - Pathways to Potential

Jackson County MI Historical Society

Jackson County Parks

Jackson District Library

Jackson Friendly Home

Jackson Giving Back to the Community

Jackson Interfaith Shelter

Jackson Pride Center

Jackson School of the Art s

Jackson Symphony Guild Holiday Ball

Jackson Symphony Orchestra

Jackson Turkey Trot

Jackson YMCA (1385)

Jackson Young Professionals

John George Home

Joystick Media

Junior Achievement of the Michigan Edge

Kiwanis Club of Jackson

Knights of Columbus  #9301 (1396)

Lansing Firefighters Local No 421

Lean Rocket Lab

Lost Railway Museum

Love INC

Lumen Christi Catholic HS

Many Hands Community Services

Mason Area Chamber of Commerce

Mason Cares

MCUL& Affiliates

Michigan Awesome

Michigan Credit Union League

Michigan Crossroads Council

Michigan Military& Veterans Hall of Honor

Michigan Tribe

Michigan Tribe

Mid-Michigan Historical Museum- Grass Lake

Orthopaedic Rehab Specialists 8k/5k

Partial To Girls

Saline Area Chamber of Commerce

Saline Area Social Service

Saline Michigan Picnic in the Park

Save Our Youth

Special Olympics-Area 19

Spring Arbor University

Student Advocacy Center of MI

Summit/Jackson Professional Firefighters

The Anchor Initiative

The Dahlem Conservancy

The Enterprise Group of Jackson, Inc.

The Lingap Children's Foundation

The Salvation Army (1453)

The Tony Open - American Cancer Society

Tunnel to Towers Foundation

United Way of Jackson County

United Way of Washtenaw County

Vandercook Lake Boys Basketball

Village & Township Police Assn.

Washtenaw Christian Academy

Washtenaw Community Concert Band

Western QB Club

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Weekly Dress Downs

Here at TRUE Community Credit Union, we have a team of our employees choose local charities and causes to support by having staff pay to wear jeans on Fridays. The staff pays $3 to be comfortable in jeans for the day and those funds go to the charity of choice for that week!

Interested in having us consider your organization/cause for a dress down? Contact our Marketing team at (517)784-7101.

Each Other

Top Workplace

We were awarded Top Workplace by the Detroit Free Press for 5 years running! This award is determined by the results of an internal employee survey. Each year, employees are asked to take a survey asking questions about

2021 Community Report Card

  • 63,000+ members trusting the credit union with their moments
  • Over $500,000 given back to members through an Interest Rebate and Bonus Dividend
  • Holds 1/2 Billion in Credit Union Assets.
  • $311,248 Paid in Corporate Donations, Sponsorships And Community Initiatives.
  • $71,082 Raised for the Henry Ford Allegiance Hospice Home
  • Celebrating 30 years of Financial Education.
  • Celebrated opening our newest location in Vandercook Lake, giving us 12 branches across three counties.
  • Announced plans to move our Parnall Rd. branch down the road to a new stand-alone building.
  • Announced a new name and logo as we became TRUE Community Credit Union.
  • We completed a core conversion, welcoming former Washtenaw Federal members into our systems and programs.