We have a HUGE passion for serving members, the community, and each other!
Members
Two-Way Feedback
Part of our culture is to ensure we are providing the best service to our members as possible, as well as providing products that help cultivate legacy defining moments in writing a life story that stretches beyond your imagination. This requires us to stay true to our value - two-way feedback graciously welcomed and respectfully given. In order to do this, we use avenues such as:
- Social Media
- Member Surveys
- Email Surveys
- Focus Groups
- Member Feedback Cards in all of our lobbies
- And more!
If you ever see communication from us asking your opinion in any of these forms, it's because we care about what you think. Let us know how we're doing! We appreciate and thank you for your time in helping us be who you need us to be for you.
Community
Because we have a HUGE passion for our community, we like to give back in a HUGE way.
Donation, Sponsorship, Event Requests
Have a cause or event coming up and want TRUE Community to be a part of it? Great! And, thank you for thinking of us.
Request a Donation
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Organizations Supported in 2021
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A2Y Chamber |
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AMEN 4 Youth, LLC |
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American Cancer Society |
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American Heart Association |
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American Legion (1302) |
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ASFM Defense Fund - Credit Unions |
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AWARE, Inc |
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Big Brothers/Big Sisters |
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Capital Region Comm. Fdtn-Mason Promise |
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Capitol City FOP Lodge #141 |
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Cascades Humane Society |
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Cascades Humane Society |
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Center for Family Health |
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College & Career Access Center |
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Costco Wholesale Pittsfield Twp; Fundraiser |
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Council for Prevention of Child Abuse & |
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disAbility Connections |
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Downtown Development Authority |
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Ella Sharp Museum |
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Experience Jackson |
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Foundation for Saline Area Schools |
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Fraternal Order of Police (1360) |
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Girl Scouts Heart of Michigan |
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Grass Lake Senior Center |
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Grass Lake Traffic Jam In |
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Greater Jackson Habitat for Humanity |
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Growing Hope-Saline |
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Henry Ford Health System |
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Hot Air Jubilee |
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Hospice Home of Jackson |
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Ingham Co Sheriff's Office |
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Jackson Area Hockey Association |
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Jackson College Juneteenth |
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Jackson Commercial Contractors |
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Jackson Community Foundation |
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Jackson County Branch NAACP |
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Jackson County Chamber of Commerce |
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Jackson County ISD - Pathways to Potential |
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Jackson County MI Historical Society |
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Jackson County Parks |
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Jackson District Library |
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Jackson Friendly Home |
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Jackson Giving Back to the Community |
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Jackson Interfaith Shelter |
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Jackson Pride Center |
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Jackson School of the Art s |
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Jackson Symphony Guild Holiday Ball |
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Jackson Symphony Orchestra |
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Jackson Turkey Trot |
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Jackson YMCA (1385) |
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Jackson Young Professionals |
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John George Home |
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Joystick Media |
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Junior Achievement of the Michigan Edge |
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Kiwanis Club of Jackson |
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Knights of Columbus #9301 (1396) |
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Lansing Firefighters Local No 421 |
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Lean Rocket Lab |
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Lost Railway Museum |
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Love INC |
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Lumen Christi Catholic HS |
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Many Hands Community Services |
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Mason Area Chamber of Commerce |
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Mason Cares |
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MCUL& Affiliates |
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Michigan Awesome |
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Michigan Credit Union League |
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Michigan Crossroads Council |
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Michigan Military& Veterans Hall of Honor |
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Michigan Tribe |
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Michigan Tribe |
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Mid-Michigan Historical Museum- Grass Lake |
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Orthopaedic Rehab Specialists 8k/5k |
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Partial To Girls |
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Saline Area Chamber of Commerce |
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Saline Area Social Service |
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Saline Michigan Picnic in the Park |
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Save Our Youth |
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Special Olympics-Area 19 |
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Spring Arbor University |
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Student Advocacy Center of MI |
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Summit/Jackson Professional Firefighters |
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The Anchor Initiative |
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The Dahlem Conservancy |
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The Enterprise Group of Jackson, Inc. |
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The Lingap Children's Foundation |
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The Salvation Army (1453) |
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The Tony Open - American Cancer Society |
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Tunnel to Towers Foundation |
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United Way of Jackson County |
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United Way of Washtenaw County |
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Vandercook Lake Boys Basketball |
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Village & Township Police Assn. |
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Washtenaw Christian Academy |
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Washtenaw Community Concert Band |
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Western QB Club |
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Weekly Dress Downs
Here at TRUE Community Credit Union, we have a team of our employees choose local charities and causes to support by having staff pay to wear jeans on Fridays. The staff pays $3 to be comfortable in jeans for the day and those funds go to the charity of choice for that week!
Interested in having us consider your organization/cause for a dress down? Contact our Marketing team at (517)784-7101.
Each Other
Top Workplace
We were awarded Top Workplace by the Detroit Free Press for 5 years running! This award is determined by the results of an internal employee survey. Each year, employees are asked to take a survey asking questions about
2021 Community Report Card
- 63,000+ members trusting the credit union with their moments
- Over $500,000 given back to members through an Interest Rebate and Bonus Dividend
- Holds 1/2 Billion in Credit Union Assets.
- $311,248 Paid in Corporate Donations, Sponsorships And Community Initiatives.
- $71,082 Raised for the Henry Ford Allegiance Hospice Home
- Celebrating 30 years of Financial Education.
- Celebrated opening our newest location in Vandercook Lake, giving us 12 branches across three counties.
- Announced plans to move our Parnall Rd. branch down the road to a new stand-alone building.
- Announced a new name and logo as we became TRUE Community Credit Union.
- We completed a core conversion, welcoming former Washtenaw Federal members into our systems and programs.