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TRUE Community Credit Union Launches

CP Financial Credit Union and Washtenaw Federal Credit Union merge as TRUE Community Credit Union.

TRUE Community Credit Union officially launched on January 1st, 2021. CP Financial Credit Union located in Jackson, MI and Washtenaw Federal Credit Union located in Ypsilanti, MI have joined as TRUE Community.

TRUE Community Credit Union will serve more than 64,000 members with $600 million in assets and will offer 12 branch locations in Jackson, Ingham, and Washtenaw counties. TRUE Community Credit Union brings 138 combined years of serving members, communities, and employees. Chrissy Siders will serve as President/CEO, and Jason Matley will serve as Executive Vice President of Strategy and Transformation.

Chrissy Siders, CEO of TRUE Community Credit Union stated, “I know our purpose-driven team is poised and ready for 2021, our focus will be on our TRUE commitment; to be TRUE to our members, TRUE to our communities and TRUE to our team. We look forward to sharing the TRUE difference as we partner with our members and communities alike to write a life story that stretches beyond their imagination.”

TRUE Community Credit Union is a champion in supporting the mission to cultivate legacy-defining moments for the people and places served for generations to come and fosters a strong culture of a crazy-smart wickedly talented team who have a huge passion for serving members, community, and each other.

 

Coming Soon! TRUE Community Credit Union

Together...truly committed to you!

We are so pleased to announce plans to finalize a merger with Washtenaw Federal Credit Union!

Through a voting process, WFCU members approved the merger on November 10th, 2020. Members strongly favored the merger with an 84% approval. In addition to the merger, CP Financial Credit Union and Washtenaw Federal Credit Union will operate with a new name, TRUE Community Credit Union. The name change will officially take place on January 1st, 2020.

Plans include combining both teams of CPFCU and WFCU and retaining all staff as well as expanding membership eligibility under a state charter in which anyone who lives, works, worships or attends school in the state of Michigan will be invited to join.

TRUE Community Credit Union will have more than 63,000 members, $600 million in assets and will serve 12 branches located in Jackson, Ingham, and Washtenaw counties. TRUE Community Credit Union represents 138 combined years of serving members, communities, and employees.

For a few frequently asked questions about the merger process and name change, CLICK HERE

WATCH our announcement of our new name!

Read our PRESS RELEASE about our new name.

 


CP Financial Credit Union year in review with awards, state charter conversion, and plans for a merger with a rebrand

During 2020, CP Financial Credit Union has received numerous awards, successfully converted to a state charter, and announced plans for a merger and rebrand. CP Financial Credit Union 2020 Awards include:
 
•The Detroit Free Press recognized CP Financial Credit Union as a Top Workplace in the state of Michigan. CP Financial Credit Union has received this honor for seven consecutive years. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage,LLC.
 
•The Michigan Credit Union League and the Credit Union National Association awarded the Financial Education team with the Alphonse Desjardins Award. The Jackson SavesProgram was given this year’s honor for leadership within the credit union movement on behalf of youth and adult financial literacy.
 
•The Michigan Credit Union Foundation Award for Excellence in Consumer Education was awarded to CP Financial Credit Union’s Community Education Supervisor, Kelly Hatler.•Jackson Magazine awarded CP Financial Credit Union as The Best Credit Union as part of the Best of Jackson Awards, which are voted on by the community.
 
Chrissy Siders, CEO of CP Financial Credit Union stated “The challenges presented during 2020 could have threatened the good work and financial health of the credit union, instead it was a year to show our resiliency and ability to turn challenges into opportunities. We are proud of our accomplishments and humbled by the support of our members and communities.”
 
In 2020 CP Financial Credit Union successfully converted to a state charter, allowing anyone who lives, works, worships, or attends school in Michigan to become a member. CP Financial Credit Union will continue to expand with the announcement of a new branch coming to Vandercook Lake, MI in Spring 2021. In November, CP Financial Credit Union announced plans to merge with Washtenaw Federal Credit Union. Plans include combining both teams and retaining all staff. CP Financial Credit Union and Washtenaw Federal Credit Union will rebrand as TRUE Community Credit Union which will take effect January 1, 2021. Siders said, “Our purpose-driven team is poised and ready for 2021! Our priorities remain to meet our growing member needs, deliver our brand promise, deepen our member relationships and engage and grow our wickedly talented team. Our focus will be on our TRUE commitment; we will be TRUE to our members, TRUE to our communities, and TRUE to our team.”
 

CP Financial Credit Union has been awarded a Top Workplaces 2020 honor by The Detroit Free Press.

The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measures 15 drivers of engaged cultures that are critical to the success of any organization: including alignment, execution, and connection, just to name a few.
 
“In times of great change, it is more important than ever to maintain a connection among employees,” said Eric Rubino, Energage CEO. “When you give your employees a voice, you come together to navigate challenges and shape your path forward based on real-time insights into what works best for your organization. The Top Workplaces program can be that positive outcome your company can rally around in the coming months to celebrate leadership and the importance of maintaining an employee-focused culture, even during challenging times.”
 
Chrissy Siders, CEO of CP Financial Credit Union stated “We are so humbled to receive the award of Top Workplace for mid-size organizations for the seventh year in a row. Attaining this honor during a year such as this is a true testament to our commitment to value people over profit, process and product. Our team is driven by purpose and their resiliency has been on full display as they inspire the pursuit of a life well lived for our members and communities alike. The employee engagement survey allows us to live out our value of two-way feedback, graciously welcomed and respectfully given. We can’t wait to dig into the valuable feedback our employees provided to ensure our workplace always remains committed to a culture that understands and responds to the needs of our employees.”

Santa Letters

Download your Santa Letter and be sure to drop it in Santa's Mailbox by December 24th!


Kasasa to Michigan Made Checking

We listened, we learned, and we have exciting news to share! We have completed a full review of our checking account programs and are ready to make a change starting with your Kasasa checking account. Effective November 1, 2020 your Kasasa checking account will be automatically changed to our new flagship account called Michigan Made Checking. If you currently have Choice Checking, your account will be automatically change to our Just Checking account. There is nothing you need to do on your end, we have worked diligently to make this transition absolutely seamless for you.
 
Key things to know:
  • Your account number will not change
  • Your checking account suffix (0100,0110) will remain the same
  • You will not need to get a new debit card OR new checks
  • Your direct deposit, automatic payments or automatic withdrawals will not be impacted, they will continue to work as scheduled and you will not have to make any changes
  • Nothing will change with your Overdraft Protection if you currently have the coverage
 
Find all of the fun details, here:

Coronavirus (COVID-19) Updates

Find our most up-to-date information about everything we are doing for our members, our community, and each other in regards to COVID-19, here! Find details on:

  • How we are keeping our staff and members safe
  • Branch lobby and drive-thru hours
  • Payment deferment options
  • Service availability
  • Remote alternatives
  • Business member resources
  • Member resources
  • Financial tools

For quick updates posted as soon as a change is made, check us out on Facebook!


What's Happenin'

TRUE Community is proud to bring fun, and a little weirdness, to our communities! Keep scrolling to check out all of our current news, upcoming events, dates we will be closed, and special offerings!

Stay up on all of our Credit Union happenings by following us on Facebook!


 

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News

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Newsletter
Get the latest news in our most current newsletter!

View our Winter 2020 newsletter.


Financials
Want to learn more about our current financial status?

View our most recent financial report.


 

CLOSED Dates

Just a heads up on the dates we'll be CLOSED in 2021!

Friday January 1 New Year's Day
Monday January 18 Martin Luther King Jr. Day
Monday May 31 Memorial Day
Monday July 5th** Independence Day
Monday September 6 Labor Day
Thursday November 11 Veterans Day
Thursday November 25 Thanksgiving Day
Friday November 26* Day after Thanksgiving
Friday December 24 Christmas Eve
Saturday December 25 Christmas Day
Friday December 31 New Year's Eve
Saturday January 1, 2022 New Year's Day

*The credit union will provide limited services.

** With July 4th, 2021 falling on a Sunday, the credit union will observe the holiday on Monday, July 5th, 2021 closing all of our branches.