Skip to content

Read the new SUMMER 2021 Digital Newsletter

TRUE NEW - Summer Issue


{beginAccordion h2}


Stay up on all of our Credit Union happenings by following us on Facebook!

Aug 3 FOOD TRUCK TUESDAY'S 11a-2p Horace Blackman Park
Jackson, MI 49201
Aug 7 Interfaith Shelter Block Party 11a-3p 414 S Blackstone St, Jackson, MI 49201
Aug 7 Ellla Art Beer and Wine Festival 1p-7p

Ella Sharp Museum

3225 4th Street
Jackson, Michigan 49203

Aug 12

Back to School Blast 6p-8p

First UMC Jackson

275 W Michigan Ave, Jackson, MI 49201

Aug 13 & 14 Saline Summerfest All-Day 104 E Michigan Ave, Saline, MI 48176
September 13 Hit 'em Fore Hospice Golf Outing 8am

The Grande Golf Club,

1579 Floyd Ave, Jackson MI 49201

October 23

30th Annual Orthopedic Rehab Specialist Octoberfest 8K & 5K Run/Walk

8am-11am Jackson, MI



Get the latest news in our most current newsletter!

TRUE Community Credit Union - SPRING 2021 Digital Newsletter

TRUE Community Credit Union Winter 2021 Newsletter

Winter 2020 newsletter


Want to learn more about our current financial status?

View our most recent financial report.



TRUE Community Credit Union News!


Left to Right: Paula Autry, Felicia Carter, Robert Porter, Daniel Mahoney, Toneka Smith, Chrissy Siders, Beth Troost, Troy Pearson (not pictured)




The Launch Pad business incubator provides resources for underserved and

underrepresented communities in business.


JACKSON, MI, July 29, 2021 -The Michigan Credit Union Foundation, TRUE Community Credit Union, and Henry Ford Allegiance Health have joined resources to give $100,000 to The Launch Pad, a mixed-use business incubator program in Jackson, MI.  The Launch Pad empowers local, neighborhood, and service-based businesses and provides resources, education, and space to serve underserved and underrepresented communities in business.

Henry Ford Allegiance Health will provide $50,000, TRUE Community Credit Union will contribute $30,000, and The Michigan Credit Union Foundation has awarded a $20,000 Community Enrichment Grant. The funds will help with The Launch Pad's start-up costs to provide training resources and enrich the lives of countless underrepresented and disadvantaged individuals looking for a resource and support for their businesses.

Beth Troost, Executive Director of Michigan Credit Union Foundation, stated, "As the Launch Pad will increase financial inclusion and small business support, it is a perfect fit for Michigan Credit Union Foundation funding goals. This grant amplifies TRUE Community Credit Union's commitment and investment in community partnerships to improve the financial well-being of underserved entrepreneurs."

Chrissy Siders, President/CEO of TRUE Community Credit Union, said, "The Launch Pad is just one example of the progressive change coming to our community in the space of equity. As leaders in this community, it is our responsibility to lean into the conversation, take direction, provide authentic support, and allocate resources effectively to change the narrative in our community. We are committed to coming alongside advocates for change by bridging the gaps and creating opportunities. We are ecstatic to support The Launch Pad with financial and human resources and to have secured the Community Enrichment Grant from the Michigan Credit Union Foundation. We can't wait to see Jackson grow through the establishment of more small businesses!"

The Launch Pad will offer events, education, funding, mentorship, and space to its clients. It will provide a physical location with a defined set of services to individuals and small businesses to meet various economic and socio-economic needs such as employment and wealth creation, support for small businesses, and promoting innovation and knowledge transfer.

"We want to help business owners achieve their goals of breaking into the market," said Daniel Mahoney, The Launch Pad Owner and Community Activist. "We hope to become the preferred brand for start-ups for the local, neighborhood, and service-based businesses."

Henry Ford Allegiance Health provides an ongoing commitment to improving the health and well-being of the communities served will continue to make a substantial investment in community education, wellness, and prevention services.

"Our organization has a deep commitment to seeing everyone in our community thrive," said Paula Autry, President and CEO, Henry Ford Allegiance Health. "We hope this latest investment in black entrepreneurship here in our community will spark economic benefits for those who have experienced the greatest barriers to successfully owning and managing their own business."

TRUE Community Credit Union is honored to provide resources for this program as we honor our TRUE commitment to our community.







TRUE Community Credit Union, Consumers Energy and Michigan Saves partner to offer a new promotion to help for Jackson residents.

JACKSON, MI. May 19, 2021– TRUE Community Credit Union, Consumers Energy, and Michigan Saves have teamed up to provide Jackson County residents a clean energy financing promotion for residential energy efficient upgrades.
Michigan Saves is a non-profit organization that provides a clean energy lending program that assists homeowners with finding an authorized contractor, an online application for financing and connecting with a qualified lender.
“We are delighted to announce this special offer for Jackson County residents,” said Mary Templeton, president and CEO of Michigan Saves. “This partnership offers even more reasons to make the investment in a safe, clean, efficient home. We’ve lined up the incentives and the resources that help make it easy, affordable, and accessible for people who live in Jackson County.”
TRUE Community Credit Union is proud to be a Michigan Saves lending partner that offers low-interest loans for qualified energy saving upgrades. For projects completed by Oct. 31, Jackson County homeowners are eligible for below-market interest rates with flexible terms up to 15 years with no penalty for early repayment.
Chrissy Siders, President/CEO of TRUE Community Credit Union, stated “We are ecstatic to be launching the Michigan Saves product in Jackson County. This initiative is just one of many that was born out of our recent merger and is another example of TRUE Community Credit Union’s vision to partner with our members to write a life story that stretches beyond their imagination. We are blessed to continue our rich history with Consumers Energy and to deepen our relationship with Michigan Saves as we honor our TRUE commitment to our community”.
To launch the program in Jackson, Consumers Energy is covering up to the first three payments for qualified and approved Michigan Saves loans up to $500 per project.
“Consumers Energy is committed to helping Michigan residents reduce energy waste as part of our Clean Energy Plan to protect the planet,” said Teri VanSumeren, Consumers Energy’s executive director of energy waste reduction. “This collaboration with TRUE Community Credit Union and Michigan Saves will open doors for many people to make upgrades that help their homes use energy more efficiently and reduce bills.”
To learn more about how residents can partake in this energy efficiency program, visit

2020 TRUE Community Credit Union Report Card


TRUE Community Donates to Local Schools

TRUE Community Credit Union donates $33,000 to schools in Michigan.
JACKSON, MI. February 8, 2021 – TRUE Community Credit Union donated $33,000 to schools in Jackson, Ingham and Washtenaw counties. TRUE Community Credit Union gave $1,000 to 33 local school partners that provide a TRUE Community Student-Run Credit Union program, the Jackson $aves program or both to their students. The donations are to help meet any student, staff or teacher needs. TRUE Community team members personally delivered the money to the schools today.
Chrissy Siders, President/CEO of TRUE Community Credit Union, stated, “We are humbled to be able to give this small token of our appreciation to the schools in our community. We can’t think of a group that embodies the definition of essential better than our educators. They are essential to the mental, physical, and social well-being of our future generations and we are grateful for this opportunity to come alongside them as a partner during these challenging times. Thank you just doesn’t seem to capture our gratitude for the teachers, administrators, and staff in our education system.”
TRUE Community Credit Union, formerly CP Financial Credit Union, has partnered with the Jackson, MI schools for more than 30 years, providing our Student-Run Credit Union Program. This program functions as a credit union branch; however, the students operate the in-school branches; this provides a unique, interactive way for students to learn about saving money and making good financial choices. The program is designed to serve students, teachers, and staff at participating schools.
TRUE Community Credit Union is proud to partner with the Jackson Community Foundation and the Jackson County Intermediate School district to bring Jackson $aves to our community. Jackson $aves is a free children’s savings account program designed to assist with education and training expenses after high school. Incoming kindergarteners are eligible to enroll. Students who enroll in the program will receive a $50.00 opening deposit into their Jackson $aves account. Students can save for their future at any TRUE Community branch location and any student branch location. Also, students can earn incentives to help grow their account.
Siders stated, “TRUE Community Credit Union’s commitment is to be TRUE to our members, TRUE to our communities and TRUE to our team. We are excited to show our commitment by being TRUE to our schools. We are a champion in supporting our mission to cultivate legacy-defining moments for the people and places served for generations to come.”


TRUE Community Credit Union 2020 Report Card



TRUE Community Credit Union Launches

CP Financial Credit Union and Washtenaw Federal Credit Union merge as TRUE Community Credit Union.

TRUE Community Credit Union officially launched on January 1st, 2021. CP Financial Credit Union located in Jackson, MI and Washtenaw Federal Credit Union located in Ypsilanti, MI have joined as TRUE Community.

TRUE Community Credit Union will serve more than 64,000 members with $600 million in assets and will offer 12 branch locations in Jackson, Ingham, and Washtenaw counties. TRUE Community Credit Union brings 138 combined years of serving members, communities, and employees. Chrissy Siders will serve as President/CEO, and Jason Matley will serve as Executive Vice President of Strategy and Transformation.

Chrissy Siders, CEO of TRUE Community Credit Union stated, “I know our purpose-driven team is poised and ready for 2021, our focus will be on our TRUE commitment; to be TRUE to our members, TRUE to our communities and TRUE to our team. We look forward to sharing the TRUE difference as we partner with our members and communities alike to write a life story that stretches beyond their imagination.”

TRUE Community Credit Union is a champion in supporting the mission to cultivate legacy-defining moments for the people and places served for generations to come and fosters a strong culture of a crazy-smart wickedly talented team who have a huge passion for serving members, community, and each other.


Coming Soon! TRUE Community Credit Union

Together...truly committed to you!

We are so pleased to announce plans to finalize a merger with Washtenaw Federal Credit Union!

Through a voting process, WFCU members approved the merger on November 10th, 2020. Members strongly favored the merger with an 84% approval. In addition to the merger, CP Financial Credit Union and Washtenaw Federal Credit Union will operate with a new name, TRUE Community Credit Union. The name change will officially take place on January 1st, 2020.

Plans include combining both teams of CPFCU and WFCU and retaining all staff as well as expanding membership eligibility under a state charter in which anyone who lives, works, worships or attends school in the state of Michigan will be invited to join.

TRUE Community Credit Union will have more than 63,000 members, $600 million in assets and will serve 12 branches located in Jackson, Ingham, and Washtenaw counties. TRUE Community Credit Union represents 138 combined years of serving members, communities, and employees.

For a few frequently asked questions about the merger process and name change, CLICK HERE

WATCH our announcement of our new name!

Read our PRESS RELEASE about our new name.


CP Financial Credit Union year in review with awards, state charter conversion, and plans for a merger with a rebrand

During 2020, CP Financial Credit Union has received numerous awards, successfully converted to a state charter, and announced plans for a merger and rebrand. CP Financial Credit Union 2020 Awards include:
•The Detroit Free Press recognized CP Financial Credit Union as a Top Workplace in the state of Michigan. CP Financial Credit Union has received this honor for seven consecutive years. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage,LLC.
•The Michigan Credit Union League and the Credit Union National Association awarded the Financial Education team with the Alphonse Desjardins Award. The Jackson SavesProgram was given this year’s honor for leadership within the credit union movement on behalf of youth and adult financial literacy.
•The Michigan Credit Union Foundation Award for Excellence in Consumer Education was awarded to CP Financial Credit Union’s Community Education Supervisor, Kelly Hatler.•Jackson Magazine awarded CP Financial Credit Union as The Best Credit Union as part of the Best of Jackson Awards, which are voted on by the community.
Chrissy Siders, CEO of CP Financial Credit Union stated “The challenges presented during 2020 could have threatened the good work and financial health of the credit union, instead it was a year to show our resiliency and ability to turn challenges into opportunities. We are proud of our accomplishments and humbled by the support of our members and communities.”
In 2020 CP Financial Credit Union successfully converted to a state charter, allowing anyone who lives, works, worships, or attends school in Michigan to become a member. CP Financial Credit Union will continue to expand with the announcement of a new branch coming to Vandercook Lake, MI in Spring 2021. In November, CP Financial Credit Union announced plans to merge with Washtenaw Federal Credit Union. Plans include combining both teams and retaining all staff. CP Financial Credit Union and Washtenaw Federal Credit Union will rebrand as TRUE Community Credit Union which will take effect January 1, 2021. Siders said, “Our purpose-driven team is poised and ready for 2021! Our priorities remain to meet our growing member needs, deliver our brand promise, deepen our member relationships and engage and grow our wickedly talented team. Our focus will be on our TRUE commitment; we will be TRUE to our members, TRUE to our communities, and TRUE to our team.”

CP Financial Credit Union has been awarded a Top Workplaces 2020 honor by The Detroit Free Press.

The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measures 15 drivers of engaged cultures that are critical to the success of any organization: including alignment, execution, and connection, just to name a few.
“In times of great change, it is more important than ever to maintain a connection among employees,” said Eric Rubino, Energage CEO. “When you give your employees a voice, you come together to navigate challenges and shape your path forward based on real-time insights into what works best for your organization. The Top Workplaces program can be that positive outcome your company can rally around in the coming months to celebrate leadership and the importance of maintaining an employee-focused culture, even during challenging times.”
Chrissy Siders, CEO of CP Financial Credit Union stated “We are so humbled to receive the award of Top Workplace for mid-size organizations for the seventh year in a row. Attaining this honor during a year such as this is a true testament to our commitment to value people over profit, process and product. Our team is driven by purpose and their resiliency has been on full display as they inspire the pursuit of a life well lived for our members and communities alike. The employee engagement survey allows us to live out our value of two-way feedback, graciously welcomed and respectfully given. We can’t wait to dig into the valuable feedback our employees provided to ensure our workplace always remains committed to a culture that understands and responds to the needs of our employees.”

Santa Letters

Download your Santa Letter and be sure to drop it in Santa's Mailbox by December 24th!


Kasasa to Michigan Made Checking

We listened, we learned, and we have exciting news to share! We have completed a full review of our checking account programs and are ready to make a change starting with your Kasasa checking account. Effective November 1, 2020 your Kasasa checking account will be automatically charged to our new flagship account called Michigan Made Checking. If you currently have Choice Checking, your account will be automatically changed to our Just Checking account. There is nothing you need to do on your end, we have worked diligently to make this transition absolutely seamless for you.
Key things to know:
  • Your account number will not change
  • Your checking account suffix (0100,0110) will remain the same
  • You will not need to get a new debit card OR new checks
  • Your direct deposit, automatic payments, or automatic withdrawals will not be impacted, they will continue to work as scheduled and you will not have to make any changes
  • Nothing will change with your Overdraft Protection if you currently have the coverage
Find all of the fun details, here:

Coronavirus (COVID-19) Updates

Find our most up-to-date information about everything we are doing for our members, our community, and each other in regards to COVID-19, here! Find details on:

  • How we are keeping our staff and members safe
  • Branch lobby and drive-thru hours
  • Payment deferment options
  • Service availability
  • Remote alternatives
  • Business member resources
  • Member resources
  • Financial tools

For quick updates posted as soon as a change is made, check us out on Facebook!




Closed Dates

Just a heads up on the dates we'll be CLOSED in 2021!

Friday January 1 New Year's Day
Monday January 18 Martin Luther King Jr. Day
Monday February 15 Presidents Day
Monday May 31 Memorial Day
Monday July 5th** Independence Day
Monday September 6 Labor Day
Monday October 11 Columbus Day
Thursday November 11 Veterans Day
Thursday November 25 Thanksgiving Day
Friday November 26* Day after Thanksgiving
Friday December 24 Christmas Eve
Saturday December 25 Christmas Day
Friday December 31 New Year's Eve
Saturday January 1, 2022 New Year's Day

*The credit union will provide limited services.

** With July 4th, 2021 falling on a Sunday, the credit union will observe the holiday on Monday, July 5th, 2021 closing all of our branches.